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I can't access my gatehub account :(


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36 minutes ago, Dymac said:

You need to enter the Code that was generated on your authentication app on your phone after you enter your username and password. 

This screenshot was taken exactly 5 seconds after I did just that !

I have emailed Gatehub support but they can forever to reply sometimes 

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I'm having the same problem.  There's no place to put those codes in. I've sent two seperate tickets to Gatehub with the pic of me, my ID, and a dated message to deactivate my 2FA like their automated system told me too do. I started trying to get support from them starting January 3rd. I've sent 26 messages between then and now and still haven't had a response from them. 

 

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