Jump to content
Blaster2012

Cannot access XRP, even though i have the SECRET KEY!!

Recommended Posts

Hi there, first post here.


        I opened a Ripple client account back in 2012/13. I wrote down everything i was told, account password, account name and secret account key. I was told that these details were very important, and i would need them if i ever needed to recover my wallet or account. All of these details i still have.

I considered my investment in Ripple to be long term, so in that respect, i was not going to constantly keep track of it. I cannot remember the exact amount, but there are approx. 3000 XRP tokens in this account.

Time went on, and i apparently missed the window for migrating to Ripple Trade, but knew i could still migrate to GateHub.

So, safe in the knowledge i had the correct details, i signed up with GateHub and tried to migrate my account. To my HORROR(!), it said my secret key was INVALID!!

I then did a Google, and it turns out others seem to be having similar difficulties.

I have since tried several other means to recover the wallet, including the old Ripple Trade. It says 'Unable to recover account user does not exist'.

I have tried opening new wallets and importing the secret key, but it still says the secret key is invalid.

I have learned that the secret key begins with an 's' and is 29 characters long. 

I can tell you that MINE is 'ss' and 29 characters long. All are legal characters, i checked.

I am absolutely sure i wrote it down correctly, as i wrote it down in three seperate places, all of them correspond. 

How can this be? I did everything correct, and now i would like access to my XRP.

I am awaiting to hear from Ripple support.

I would very much appreciate any assistance the community can give.
 

Share this post


Link to post
Share on other sites

I have the a similar issue but related to a technical bug when creating wallets with Safari last year. Still no word from Gatehub seems theyre very busy answering support. I do know that they do help in these situations so waiting may be the only option.

Share this post


Link to post
Share on other sites
33 minutes ago, Graine said:

If you have your secret key (looks like ripple address, but starts with s..), you may use any desktop wallet to access the xrp. No need to rely on exchanges. 

I have tried the Rippex desktop wallet and the Toast wallet with no success. I also tried the Minimalist Ripple Client and it just said my secret key was invalid. I don't understand. I wrote down everything they told me correctly, and now those details don't work. Several others have had the same issue.

Share this post


Link to post
Share on other sites
1 hour ago, Blaster2012 said:

I have tried the Rippex desktop wallet and the Toast wallet with no success. I also tried the Minimalist Ripple Client and it just said my secret key was invalid. I don't understand. I wrote down everything they told me correctly, and now those details don't work. Several others have had the same issue.

Was it written by hand? Perhaps, a variation of secret key, i.e. (if "I" is lowerc case L or uppercase "i") should be tried? 
Can you recover your secretkey via gatehub's process?

Share this post


Link to post
Share on other sites
On 08/01/2018 at 1:14 PM, Graine said:

If you have your secret key (looks like ripple address, but starts with s..), you may use any desktop wallet to access the xrp. No need to rely on exchanges. 

I am on Gatehub and when I first registered I wrote down my wallet address and recovery key but there was no secret key to write down. Where would I find it?

Share this post


Link to post
Share on other sites
1 hour ago, WhentheBoat_ComesIn said:

I am on Gatehub and when I first registered I wrote down my wallet address and recovery key but there was no secret key to write down. Where would I find it?

When I registered back in December I was prompted with a recovery key page and was able to download a text file with the key on it. If you didn't write it down but can access your account, go into your wallet and then click on advanced near the bottom and you will be able to see the key. 

Share this post


Link to post
Share on other sites
On 08/01/2018 at 3:01 PM, Graine said:

Was it written by hand? Perhaps, a variation of secret key, i.e. (if "I" is lowerc case L or uppercase "i") should be tried? 
Can you recover your secretkey via gatehub's process?

I wrote it down in three different places, all of which correspond. I checked, all the characters are legal. I tried to recover the secret key thru Ripple Trade 'user does not exist, no such account' or some such words. I will try going back to gatehub. I have my old Ripple/client password, account name and secret key. With all that, surely there must be a way to recover the wallet?

I also heard there was a different process for people migrating to gatehub with the old Ripple/client wallet, if you did NOT migrate to Ripple Trade first. I did not.

I have my login details, which i believe are correct, they would have been double and triple checked at the time. I have read about others having old client wallets and not being able to recover their funds, even though they are convinced their details are correct. I feel the same way.

I invested as an early adopter (IMO, the most important type), i was told at the time that no matter what, i could use these details to recover my wallet AT ANY TIME in the future.

Ripple is doing well, and i cannot access my funds - - that's a bum deal.

Share this post


Link to post
Share on other sites

I  had restored my ripple which I got in 2013 by secret seed .  So I wrote an article  experience: restore-ripple-by-secret-key.

The main point is use `ripple-keypairs` node lib to get your public Address,  keyPair.
 

const r = require("ripple-keypairs")
const keypair = r.deriveKeypair("shqa2QYiJ1wcizZdV3WeiLeL7L33d") // replace shqa2QYiJ1wcizZdV3WeiLeL7L33d with YOUR SECRET KEY
const publicAddress = r.deriveAddress(keypair.publicKey)
console.log('publicAddress: ', publicAddress)
console.log('keyPair: ', keypair)

Then you can import your funds into other wallet which support XRP

Share this post


Link to post
Share on other sites

Beware of IndoEx Exchange they have been deleting peoples coins also not allowing or holding withdraws,,,they are Red Flaged in Bitcoin Form.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...