hammouds Posted January 8, 2018 Share Posted January 8, 2018 I am trying to transfer all my ripple balance on gatehub to bittrex; however I am running into a problem with the reserve issue. How can I remove the trustline without losing all my ripple in the account? Again, I’m trying to zero out my ripple balance on gatehub by sending it to the bittrex exchange. Any suggestions? Link to comment Share on other sites More sharing options...
Guy1978 Posted January 8, 2018 Share Posted January 8, 2018 Hi all, really needing some help here. I opened an account in Gatehub and realised I needed to deposit money to get started. I think I may have misunderstood the fact that it needed something like 20 Euro or similar to verify etc. I thought that was a minimum amount and just deposited the £2000.00 that i wanted to invest. Now my wallet is only showing 20 XRP!! At the moment it's looking like they've kept £1960.00 GBP of my money! How do I go about sorting this out? It really didn't seem clear that I only wanted to put 20 in first before my larger deposit. HELP! Link to comment Share on other sites More sharing options...
Happtic Posted January 8, 2018 Share Posted January 8, 2018 I had the same problem.. Asking in here for help as well Link to comment Share on other sites More sharing options...
Guy1978 Posted January 8, 2018 Share Posted January 8, 2018 With the deposit amount or the first issue here Happtic? Link to comment Share on other sites More sharing options...
Happtic Posted January 8, 2018 Share Posted January 8, 2018 2 minutes ago, Guy1978 said: With the deposit amount or the first issue here Happtic? I deposited 100$ of btc to gatehub eithout activating my wallet... Noob mistake i guess. Now im trying to find a way or someone to help me out with 20xrp Link to comment Share on other sites More sharing options...
Guy1978 Posted January 8, 2018 Share Posted January 8, 2018 4 minutes ago, Happtic said: I deposited 100$ of btc to gatehub eithout activating my wallet... Noob mistake i guess. Now im trying to find a way or someone to help me out with 20xrp I understood it that you needed a 'minimum' of 20XRP to activate and trade so just put the full amount in that I was looking to buy. I've raised a ticket but have no idea if I'm going to get anything from them. I've sent them the transaction hash so that they can see how much I've deposited with them etc but can see this being a very long drawn out process with no guarantee of success. At least you only stand to lose a small amount at the moment, I could be around £1960.00 down! Not happy as I don't think the fact that you couldn't deposit more straight off was made clear at all. Link to comment Share on other sites More sharing options...
Happtic Posted January 8, 2018 Share Posted January 8, 2018 7 minutes ago, Guy1978 said: I understood it that you needed a 'minimum' of 20XRP to activate and trade so just put the full amount in that I was looking to buy. I've raised a ticket but have no idea if I'm going to get anything from them. I've sent them the transaction hash so that they can see how much I've deposited with them etc but can see this being a very long drawn out process with no guarantee of success. At least you only stand to lose a small amount at the moment, I could be around £1960.00 down! Not happy as I don't think the fact that you couldn't deposit more straight off was made clear at all. Il let u know if once account is activated u get the money u spent back Link to comment Share on other sites More sharing options...
Guy1978 Posted January 8, 2018 Share Posted January 8, 2018 2 minutes ago, Happtic said: Il let u know if once account is activated u get the money u spent back My account is now activated but is just showing 19.99 XRP. If I can't get that back I'm going to be so p*ssed off as it didn't say anywhere that you can't deposit more. Link to comment Share on other sites More sharing options...
Guy1978 Posted January 8, 2018 Share Posted January 8, 2018 1 hour ago, Happtic said: Il let u know if once account is activated u get the money u spent back Hi Happtic Gatehub has just deposited the remainder of the money in my Gatehub EUR Wallet and left the 20XRP in my XRP wallet so I'm all cool. Phewww!! I'm actually pretty glad as the price has plummeted since this morning so will be buying at a much lower rate. Hope yours sorts itself out. Link to comment Share on other sites More sharing options...
Fugate Posted January 8, 2018 Share Posted January 8, 2018 Anyone had an issue of getting their money out of Gatehub? I tried to transfer ETH out 3 days ago and it says successful but it show up in my account or on etherscan. Link to comment Share on other sites More sharing options...
gooseman Posted January 8, 2018 Share Posted January 8, 2018 My funds have been pending for 4 days now, what can I do to expedite things? Link to comment Share on other sites More sharing options...
Jimmyjam Posted January 9, 2018 Share Posted January 9, 2018 Did the BTC arrive yet? Link to comment Share on other sites More sharing options...
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