Transfer Issue

[hammouds]

I am trying to transfer all my ripple balance on gatehub to bittrex; however I am running into a problem with the reserve issue. How can I remove the trustline without losing all my ripple in the account? 

Again, I’m trying to zero out my ripple balance on gatehub by sending it to the bittrex exchange. Any suggestions? 

[Guy1978]

Hi all, really needing some help here. I opened an account in Gatehub and realised I needed to deposit money to get started. I think I may have misunderstood the fact that it needed something like 20 Euro or similar to verify etc. I thought that was a minimum amount and just deposited the £2000.00 that i wanted to invest. Now my wallet is only showing 20 XRP!! At the moment it's looking like they've kept £1960.00 GBP of my money! How do I go about sorting this out? It really didn't seem clear that I only wanted to put 20 in first before my larger deposit. HELP!

[Happtic]

I had the same problem.. Asking in here for help as well

[Guy1978]

With the deposit amount or the first issue here Happtic?

[Happtic]

2 minutes ago, Guy1978 said:

With the deposit amount or the first issue here Happtic?

I deposited 100$ of btc to gatehub eithout activating my wallet... Noob mistake i guess. Now im trying to find a way or someone to help me out with 20xrp

[Guy1978]

4 minutes ago, Happtic said:

I deposited 100$ of btc to gatehub eithout activating my wallet... Noob mistake i guess. Now im trying to find a way or someone to help me out with 20xrp

I understood it that you needed a 'minimum' of 20XRP to activate and trade so just put the full amount in that I was looking to buy. I've raised a ticket but have no idea if I'm going to get anything from them. I've sent them the transaction hash so that they can see how much I've deposited with them etc but can see this being a very long drawn out process with no guarantee of success. At least you only stand to lose a small amount at the moment, I could be around £1960.00 down! Not happy as I don't think the fact that you couldn't deposit more straight off was made clear at all.

[Happtic]

7 minutes ago, Guy1978 said:

I understood it that you needed a 'minimum' of 20XRP to activate and trade so just put the full amount in that I was looking to buy. I've raised a ticket but have no idea if I'm going to get anything from them. I've sent them the transaction hash so that they can see how much I've deposited with them etc but can see this being a very long drawn out process with no guarantee of success. At least you only stand to lose a small amount at the moment, I could be around £1960.00 down! Not happy as I don't think the fact that you couldn't deposit more straight off was made clear at all.

Il let u know if once account is activated u get the money u spent back

[Guy1978]

2 minutes ago, Happtic said:

Il let u know if once account is activated u get the money u spent back

My account is now activated but is just showing 19.99 XRP. If I can't get that back I'm going to be so p*ssed off as it didn't say anywhere that you can't deposit more.

[Guy1978]

1 hour ago, Happtic said:

Il let u know if once account is activated u get the money u spent back

Hi Happtic

Gatehub has just deposited the remainder of the money in my Gatehub EUR Wallet and left the 20XRP in my XRP wallet so I'm all cool. Phewww!! I'm actually pretty glad as the price has plummeted since this morning so will be buying at a much lower rate. Hope yours sorts itself out.

[Fugate]

Anyone had an issue of getting their money out of Gatehub?  I tried to transfer ETH out 3 days ago and it says successful but it show up in my account or on etherscan.

[gooseman]

My funds have been pending for 4 days now, what can I do to expedite things?

[Jimmyjam]

Did the BTC arrive yet?