Jimmyjam Posted January 8, 2018 Share Posted January 8, 2018 Hi, approximately 40 hours ago I sent BTC to GDAX ... I followed the protocol bit as of now NO COIN...any idea how to research this issue? Any help or ideas would be greatly appreciated... I am getting close to 60yrs old and am beginning to wonder if the tech (working the site and transfer) has passed me by... could I have messed this up? Thanks in advance... //Jim Link to comment Share on other sites More sharing options...
SneakyFish5 Posted January 8, 2018 Share Posted January 8, 2018 Have you contacted Gatehub support about it? Link to comment Share on other sites More sharing options...
Jimmyjam Posted January 8, 2018 Author Share Posted January 8, 2018 Thanks so much for the reply...I tried to send to send my concerns to: https://wallet.gatehub.net/#/help/overview/welcome but no reply...i went into the account and see the data but I don't know haw to read it or use this info... Link to comment Share on other sites More sharing options...
Fugate Posted January 8, 2018 Share Posted January 8, 2018 Have you had any luck with Gatehub support? I am going on 3 days from the time I started the transfer. I haven't heard anything from Gatehub support. At this point I think they have disappeared. Link to comment Share on other sites More sharing options...
Jimmyjam Posted January 9, 2018 Author Share Posted January 9, 2018 I hope not.. are there any other resources we can use did you send yours to gdax? Please let me know if gatehub support those get back to you with some sort of audit Trail... //Jim Link to comment Share on other sites More sharing options...
Guest Posted January 9, 2018 Share Posted January 9, 2018 My btc is lost since 28 december and no reaction on my mails to their support. Link to comment Share on other sites More sharing options...
Jimmyjam Posted January 9, 2018 Author Share Posted January 9, 2018 Is there any way to trace this... Can the receiver in my case gdax help out do you think? Did you send from gatehub to gdax or coinbase? Link to comment Share on other sites More sharing options...
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