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Funds not received in RIppex!


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So i'm fairy new to dealing with cryptocurrencies but decided to buy some XRP through Kraken and then transfer through to a cold wallet in Rippex. 

I managed to transfer over 25 XRP successfully as a test amount, and then proceeded to transfer the rest of my purchased XRP to the same address. I then saw that Kraken took a few minutes to say success, however my funds have yet to arrive in my Rippex account. The first transfer only took around 5 minutes to fully complete. 

Has anyone else had this issue? Is there anyway i can get my XRP back?

Thanks for the help.

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