XRP to ETH, no transaction found (gatehub)

[KatleenBols]

Hi,

on Jan 5, 2018 5:11:00 PM I logged in to my gatehub wallet and hit the 'send payment' button to transfer money to a ETHEREUM adres. I double checked the adres. I hit the send button and all things goes well, the only problem is that the money hasn't been deposited yet on the ETHEREUM adress. There is no transaction found on etherscan.io. 

Here is the ripple transaction: https://xrpcharts.ripple.com/#/transactions/FA25D8823DE0D5F119BC7AA9E69E7B44C59EE17606409DB0D49DEE51EEAB1C82

Where is my money? Has something gone wrong? 

Kind regards

[deschurk]

Same problem!

 

[beav]

Gatehub is flooded with transactions. They will take longer than advertised. Your money isnt gone. It could take as much as 5 days to show up.

[fishykipper]

Same problem for me 22 days ago kiss it goodbye you wont hear athing from gate hub