lyrkacom Posted January 5, 2018 Share Posted January 5, 2018 Hi there to all, Years ago i felt that Ripple would rise and back then i bought 1201 coins. They were all left in my Ripple wallet, which was offered by Ripple in 2014 when i got the coins, the following link shows how the website looked like back then and on the top right corner there is a wallet button https://web.archive.org/web/20140625062926/https://ripple.com/ The answer from Ripple support, which i find a bit disturbing. They answered to my problem, after sending 5 emails and they said: "Ripple does not operate any wallets" 1 month ago i went to access them and i was directed by Ripple to open an account on Gatehub and that my coins would appear there. I did all the necessary steps, send my id, utility bill and still my account is on pending for the last 4 weeks. I tried to contact via email Ripple and Gatehub but no one ever replied. Can anyone comment on this and is there a phone from ripple or gatehub to talk with someone? I am really curious how it is possible that a company like Ripple that is so mentioned and receives so much attention with 135+ employees does not have time to answer back. Either GateHub. I know is not a lot of money but this is about clarity and service over a company that might be the next future currency system that will offer a new age clever banking and transaction system. A lot of people lost their ripples, it seems like there is no much guarantee since Ripple shut down their wallet and give it to another company as they shifted their strategy from human / coin based to banking / solution based company. So money disappearing is a type of a theft or to say the least not responsible from Ripple not replying to such issues. Not every one is a master in financial but when someone buys something and is told by Ripple to place the money in their wallet. Back then, they gave also a bonus for this which makes Ripple's fault for not securing peoples money. I know this amount might be a joke for some people but it is not only about the money but about the clarity of Ripple. Anyone else had such an issue? PaulKim 1 Link to comment Share on other sites More sharing options...
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