Cant add trust lines

[JJBandit]

Hi Folks, 

 

I have looked for the answer to this, but have not found any specific answers to my question. If you are aware of a post that does answer my question, please feel free to just link me to it.

 

I set up an account with gatehub. 

Submitted all doc, and am awaiting my ripple wallet to be verified.

But i read that you could easily activate your ripple wallet by transferring other coins into the account. So i went through the motions to deposit ether. created a wallet to send to, and sent it over from my blockchain account.

 

It says on may gatehub FAQs that this is not an issue, and its only required to be verified is you want to buy with fiat currency (USD, EUR)

I then get an email saying that i need to setup a trust line to accept eth. So i tried to do this, and it thinks about it for about an minute, then says "unknown error" So i now have my ether sitting in the web trying to be put into my wallet. What is annoying is that its all gone up by about %300 since i originally tried to make the transfer. I have logged a support ticket, but am aware the support for gatehub is slow to non existant.

 

My friend basically did the same but with BTC. and his has appeared in his wallet. 

 

I'm tempted to try adding BTC and see if that comes through. But i thought i had better try to add a trust line for BTC, and i get the same "unknown error" when trying to add the trust line for BTC. So i'm hesitant to transfer BTC now as i don;t want to risk losing it, as i'm worried i may lose my ether if they take too long to assist me.

 

Does anyone have any suggestions? I don;t really want to risk wasing money trying to transfer more in, and find out its an account issue or something.

 

Has anyone had this? What can i do?

 

XRP wallet: rB9XjzvZoQGPgkBt3ixwDB9iS511kbEbSP

[JJBandit]

A quick update to this. 

 

Managed to get a friend to send 20 XRP. But its now saying "wallet not found on vault"

So how on earth am i supposed to activate my account, if i can;t transfer ripple to it, nor can i add trust lines.

its can;t be this difficult surely?

[buhu]

Uh... I had same problems... Transfered money via EU bank and BTC, but could not activate wallet. As you said now everything is "sitting on the web". Now I am trying to somhow get 25 XRP; 20 to activate the wallet, and 5 to add trust for EUR (transaction with EU bank). Then I would change EUR to XRP, and then add trust for BTC...

If I understood correctly, if you get 20 XRP your wallet should be activated... but then you need extra 5 XRP to add trust (5 XRP for each trust). Maybe that could be the problem ? Probably not.

 

[buhu]

1 hour ago, JJBandit said:

A quick update to this. 

 

Managed to get a friend to send 20 XRP. But its now saying "wallet not found on vault"

So how on earth am i supposed to activate my account, if i can;t transfer ripple to it, nor can i add trust lines.

its can;t be this difficult surely?

Uh... I had same problems... Transfered money via EU bank and BTC, but could not activate wallet. As you said now everything is "sitting on the web". Now I am trying to somhow get 25 XRP; 20 to activate the wallet, and 5 to add trust for EUR (transaction with EU bank). Then I would change EUR to XRP, and then add trust for BTC...

If I understood correctly, if you get 20 XRP your wallet should be activated... but then you need extra 5 XRP to add trust (5 XRP for each trust). Maybe that could be the problem ? Probably not.