mazibee Posted January 4, 2018 Share Posted January 4, 2018 (edited) I tried to login today on gatehub but its giving me this message. Any one else facing this problem and suggest me what to do As I am signing from the same computer I used to sign since few weeks, also as per the message appearing I am not receiving any confirmation email. Edited January 4, 2018 by mazibee Link to comment Share on other sites More sharing options...
eksarpi Posted January 4, 2018 Share Posted January 4, 2018 pls. read what is in the message ...you have to confirm your computer, as new device, just clicking the link in the confirmation e-mail that should be sent you from Gatehub.. Link to comment Share on other sites More sharing options...
mazibee Posted January 4, 2018 Author Share Posted January 4, 2018 1 minute ago, eksarpi said: pls. read what is in the message ...you have to confirm your computer, as new device, just clicking the link in the confirmation e-mail that should be sent you from Gatehub.. I have tried few times loggng and the same screen appears , I have not receiving any confirmation email, also its the same computer which I used to make account and still using the same Link to comment Share on other sites More sharing options...
eksarpi Posted January 4, 2018 Share Posted January 4, 2018 How many times did you try to login with the same issue? 3 times? so, it means that you have to wait to receive 3 confirmation e-mails. You have to click the link on the 3rd email discarding the first two emails. If you did not received them yet, it is probably due to the congestion of the emailing process.. Link to comment Share on other sites More sharing options...
mazibee Posted January 4, 2018 Author Share Posted January 4, 2018 Its more than an hour , and I have not received any email for authorization. I have submitted a support ticket and this the reply Quote Query category: Login issue. Dear Sir or Madam, Thank you for contacting GateHub support service. This is an informative auto-reply. Troubleshooting tip: Run our platform on PC / Mac and use Google Chrome browser. Please check internet connection quality and occasionally execute a hard refresh of your wallet. Most frequently asked questions. This ticket has been temporarily resolved. Kind regards, GateHub Support service. I have tried what they all in vain and still unable to logon. Everysecond day they have a new problem Link to comment Share on other sites More sharing options...
mazibee Posted January 4, 2018 Author Share Posted January 4, 2018 now i am getting this error as attached. Also looks like https://bithomp.com/explorer/ is also down. Link to comment Share on other sites More sharing options...
kuk Posted January 4, 2018 Share Posted January 4, 2018 same problem here! dont receive any confirmation mail Link to comment Share on other sites More sharing options...
mazibee Posted January 5, 2018 Author Share Posted January 5, 2018 when i woke up in the morning I received about 10 confirmation emails and when I clicked on the link it says invalod token. I tried to login in onceagain and now waiting for there confirmation emial . no idea what Gatehub support is doing. Link to comment Share on other sites More sharing options...
Guest Posted January 5, 2018 Share Posted January 5, 2018 (edited) Stay away from GateHub, they're not scammers but are having some troubles https://www.reddit.com/r/gatehub/ Edited January 5, 2018 by Guest Link to comment Share on other sites More sharing options...
Javim777 Posted January 5, 2018 Share Posted January 5, 2018 Same problem here as well... Link to comment Share on other sites More sharing options...
kuk Posted January 5, 2018 Share Posted January 5, 2018 17 hours ago, kuk said: same problem here! dont receive any confirmation mail tried it next day and received confirmation mail after 10 min and token worked too evth. fine now Link to comment Share on other sites More sharing options...
gurenripple Posted January 5, 2018 Share Posted January 5, 2018 I am also having this issue for the past month. No emails are being received. Is there any GateHub reps on these forums? Any help is much appreciated. GateHub's response: Ticked ID # 243569 Query category: Login issue. Dear Sir or Madam, Thank you for contacting GateHub support service. This is an informative auto-reply. Troubleshooting tip: Run our platform on PC / Mac and use Google Chrome browser. Please check internet connection quality and occasionally execute a hard refresh of your wallet. Most frequently asked questions. This ticket has been temporarily resolved. Kind regards, GateHub Support service. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now