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ETH Not Appearing in Ledger Nano S


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I need help! I recently transferred some ETH from my GateHub ripple wallet to my Ledger Nano S. The ETH has disappeared from my Gatehub Wallet but has not appeared in my ledger nano S. I've emailed and tweeted GateHub a few times about it but no response (its been 20 days!). 

I simply clicked send payment, selected ETH, entered the address and hit send. 

Can anyone please help me? Did I do something wrong?

Thanks in advance. 

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