rashul775 Posted January 11, 2018 Share Posted January 11, 2018 (edited) I'm in a similar position as you, @Brahmesh. I tried sending bitcoin from GDAX to Gatehub almost 3 weeks ago. Learned about the "20 XRP + 5 XRP for each gateway" requirement here, and about an hour ago I was able to buy around 35 XRP on Binance, send it to Gatehub, and successfully set up a BTC trustline. However, my bitcoin balance still says 0. Hopefully the transfer just takes some time to process on Gatehub's end now that I've finally unlocked my wallet. Edited January 11, 2018 by rashul775 Link to comment Share on other sites More sharing options...
BlackBox88 Posted January 11, 2018 Share Posted January 11, 2018 13 hours ago, rashul775 said: I'm in a similar position as you, @Brahmesh. I tried sending bitcoin from GDAX to Gatehub almost 3 weeks ago. Learned about the "20 XRP + 5 XRP for each gateway" requirement here, and about an hour ago I was able to buy around 35 XRP on Binance, send it to Gatehub, and successfully set up a BTC trustline. However, my bitcoin balance still says 0. Hopefully the transfer just takes some time to process on Gatehub's end now that I've finally unlocked my wallet. Takes around and sometimes more then 24 hours Link to comment Share on other sites More sharing options...
Brahmesh Posted January 12, 2018 Share Posted January 12, 2018 Gate Hub is Hate Hub None sense Business Rules with their Application. No support ... Nothing... Steelers .... Try to sue this company. Link to comment Share on other sites More sharing options...
rashul775 Posted January 20, 2018 Share Posted January 20, 2018 (edited) On 1/11/2018 at 2:25 PM, BlackBox88 said: Takes around and sometimes more then 24 hours Make that more than a week and counting... Edited January 20, 2018 by rashul775 Link to comment Share on other sites More sharing options...
BlackBox88 Posted January 20, 2018 Share Posted January 20, 2018 6 hours ago, rashul775 said: Make that more than a week and counting... Oke that doesn't sound good, i know BTC has a **** load of backlog but damm that is very long. I would say try to reach gatehub support but well uhhhh they are not really there. You have the transaction link ? Link to comment Share on other sites More sharing options...
rashul775 Posted January 20, 2018 Share Posted January 20, 2018 8 hours ago, BlackBox88 said: Oke that doesn't sound good, i know BTC has a **** load of backlog but damm that is very long. I would say try to reach gatehub support but well uhhhh they are not really there. You have the transaction link ? https://blockchain.info/address/1GDkyZw1uLb3Bawua7ERUekqzxMSgDPFXr It seemed strange that there's a second transaction moving my bitcoin back out of my Gatehub address into another one (I've only done one transaction). But when I brought this up on another forum people said it's very common for exchanges to move coins around, and the likely explanation is that Gatehub moved it from my address to cold storage. Link to comment Share on other sites More sharing options...
BlackBox88 Posted January 20, 2018 Share Posted January 20, 2018 2 hours ago, rashul775 said: https://blockchain.info/address/1GDkyZw1uLb3Bawua7ERUekqzxMSgDPFXr It seemed strange that there's a second transaction moving my bitcoin back out of my Gatehub address into another one (I've only done one transaction). But when I brought this up on another forum people said it's very common for exchanges to move coins around, and the likely explanation is that Gatehub moved it from my address to cold storage. Normally the first transaction is to the gatehub wallet and then to you own wallet. This one i don''t know what is going on. @Mercury maybe you know what is going on? Link to comment Share on other sites More sharing options...
Mercury Posted January 22, 2018 Share Posted January 22, 2018 On 1/20/2018 at 4:53 PM, BlackBox88 said: Normally the first transaction is to the gatehub wallet and then to you own wallet. This one i don''t know what is going on. @Mercury maybe you know what is going on? Sorry, not really sure. This is from the BTC side though so it might simply be the moving of assets from hot to warm to cold wallets Link to comment Share on other sites More sharing options...
rashul775 Posted January 24, 2018 Share Posted January 24, 2018 So besides contacting Gatehub's nonexistent customer support again, my only option is to wait and hope? Link to comment Share on other sites More sharing options...
philly Posted January 31, 2018 Share Posted January 31, 2018 On 1/10/2018 at 11:26 PM, rashul775 said: I'm in a similar position as you, @Brahmesh. I tried sending bitcoin from GDAX to Gatehub almost 3 weeks ago. Learned about the "20 XRP + 5 XRP for each gateway" requirement here, and about an hour ago I was able to buy around 35 XRP on Binance, send it to Gatehub, and successfully set up a BTC trustline. However, my bitcoin balance still says 0. Hopefully the transfer just takes some time to process on Gatehub's end now that I've finally unlocked my wallet. Let me know how this goes. We have thousands and thousands of XRP and I cant even activate any freaking Trust lines. Its disabled. Link to comment Share on other sites More sharing options...
rashul775 Posted February 8, 2018 Share Posted February 8, 2018 On 1/31/2018 at 10:59 AM, philly said: Let me know how this goes. We have thousands and thousands of XRP and I cant even activate any freaking Trust lines. Its disabled. Bitcoin still hasn't arrived. Customer support recently contacted me and asked to confirm if my issue had been resolved yet. Better than nothing, I guess. Link to comment Share on other sites More sharing options...
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