bkjmini Posted January 1, 2018 Share Posted January 1, 2018 Hi Guys...So I set up my Rippex wallet on my laptop when I was setting the account the secret key froze on my screen and I wasn't able to take it down.I then viewed my account in read only mode and taught all was well as it was on my computer..So when I went to log in I cant seem to find where it has stored the account on my mac i know the password when i can find the file...I also can prove i sent the ripple that is in this account....please please help will happily give 200 xrp to the person who helps me gain access Link to comment Share on other sites More sharing options...
newtoripple Posted January 1, 2018 Share Posted January 1, 2018 (edited) If you have the password, then delete the rippex install package, redownload and when saving save to desktop (wallet file). The install again and open with that file and password. Edited January 1, 2018 by newtoripple Link to comment Share on other sites More sharing options...
newtoripple Posted January 1, 2018 Share Posted January 1, 2018 If that doesn't work go into settings and allow the file to read and write and do again. will explain more when updated. Link to comment Share on other sites More sharing options...
bkjmini Posted January 1, 2018 Author Share Posted January 1, 2018 1 hour ago, newtoripple said: If you have the password, then delete the rippex install package, redownload and when saving save to desktop (wallet file). The install again and open with that file and password. Problem is the wallet file is nowhere to be seen on my computer have searched and no sign in spotlight and in find any file Also tried to set up another wallet but when i go to open it its as if its the wallet is not saving on my computer Link to comment Share on other sites More sharing options...
newtoripple Posted January 1, 2018 Share Posted January 1, 2018 Just now, bkjmini said: Problem is the wallet file is nowhere to be seen on my computer have searched and no sign in spotlight and in find any file Also tried to set up another wallet but when i go to open it its as if its the wallet is not saving on my computer Follow my instructions and let me know what heppens. Link to comment Share on other sites More sharing options...
newtoripple Posted January 1, 2018 Share Posted January 1, 2018 Make sure to change the file location to desktop when saving the new rippex installpackage. Link to comment Share on other sites More sharing options...
newtoripple Posted January 1, 2018 Share Posted January 1, 2018 (edited) Here is a more detailed explanation. 1. Spotlight search Ripple and delete the Ripple -Wallet-OS64 file(s) 2. Redownload them from Rippex website (CHANGE DESTINATION! SAVE TO DESKTOP!) 3.Then you will be able to find the wallet file. 4. If you can't you need to change file permissions to read and write.\ 5.Login with password. Edited January 1, 2018 by newtoripple Link to comment Share on other sites More sharing options...
bkjmini Posted January 1, 2018 Author Share Posted January 1, 2018 25 minutes ago, newtoripple said: Make sure to change the file location to desktop when saving the new rippex installpackage. how do i go this as it downloads and just opens for me Thanks for your help hopefully can get it and hand over the xrp Link to comment Share on other sites More sharing options...
newtoripple Posted January 1, 2018 Share Posted January 1, 2018 Delete all ripple files then download from here https://rippex.net/carteira-ripple.php When you run the downloaded file and it asks where you want to save the wallet, choose desktop Link to comment Share on other sites More sharing options...
bkjmini Posted January 1, 2018 Author Share Posted January 1, 2018 On a mac it doesn't as you where to save use the option below i moved the application to the desktop but still no sign of the wallet which i renamed jolly when saving it Link to comment Share on other sites More sharing options...
newtoripple Posted January 1, 2018 Share Posted January 1, 2018 Click open Link to comment Share on other sites More sharing options...
newtoripple Posted January 1, 2018 Share Posted January 1, 2018 It wil ask later Link to comment Share on other sites More sharing options...
newtoripple Posted January 1, 2018 Share Posted January 1, 2018 Hopefully it comes after clicking open existing account. Link to comment Share on other sites More sharing options...
newtoripple Posted January 1, 2018 Share Posted January 1, 2018 (edited) Watch this video http://steamusz.ru/video/RW1saHdqMnBWZzg/ its windows but shows where that wallet file save setting is (you may have to click create empty account then put in password. Edited January 1, 2018 by newtoripple Link to comment Share on other sites More sharing options...
bkjmini Posted January 1, 2018 Author Share Posted January 1, 2018 If i create a new account will it not just bring me into the new wallet Link to comment Share on other sites More sharing options...
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