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Bitstamp Deposit Not Showing XRP

Remont

By Remont,
in Problem Solving

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Remont

Remont

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Posted

Hello Bitstamp family  :) 

I have a question for those who are using Bitstamp for XRP.    

You can deposit to Bitstamp with 2 ways. 
Ripple XRP
Ripple (BTC, USD) 

Has anyone had a problem before that they accidentally sent Ripple to Bitstamp using Ripple (BTC, USD) wallet?

Bitstamp account does not XRP arrived to balance. 
Ripple ledger shows that transaction has been made successfully.  
Is anyone experienced on this?

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