Missing trustline Gatehub Wallet

[jeroenw92]

Hey fellow ripple enthusiasts,

excuse my english, i'm used to speaking but not so much typing!

I've got a little problem on my hands and being incredibly new to crypto currency i cant figure it out.

Yesterday i finally was able to buy ethereum via BTCdirect after days of trying via coinbase and litebit.

de day before that i activated my binance account and ripple wallet at gatehub, both were verified quickly and working(so i thougt).

so in my ripple wallet at gatehub i pushed the blue button "deposit/receive" then pressed "ethereum" ,copied the adress to BTCdirect and send the ethereum.

I waited a few hours and received an e-mail from gatehub stating i was missing a trustline, tried to set that up and all it says in gatehub was "failure" with no further explanation.

now, i googled a bit and saw i had to put in 20 XRP first, tried doing so by buying on litebit(is freezes),  exchanging my other ethereum via Binance(it freezes), tried putting in 20 XRP trough bithomp but i dont have an account and dont know is bithomp is trust worty....

I now fear my ethereum i sent to my gatehub wallet is lost.

 

Is there someone out there that can help me? i'm super frustrated since ive been trying to buy ripple for 3 days and since have seen the price rise to 2.10 euro's!!

please help a newcomer buy some freaking ripple, how hard can it be right? (in my case hard enough to be busy about 3 days!)

Edited December 30, 2017 by jeroenw92
typo's

[BlackBox88]

Jeroenw92 i fully agree i am scratching my head here trying to figure it out.

So I have gatehub account with a deactivated wallet, so it needs at least 20 XRP.
I followed the "First deposit and wallet activation" https://support.gatehub.net/hc/en-us/articles/115004442854 on the support page.

Read through article and followed the steps.
I bought 0.108 Dash (48.01 XRP) via Bitrush and sent them straight to the DASH adres which I got via the deposit\receive button.
I got the email stating "Missing trustline" and couldn't enable the trustline "GateHub Fifth DASH" because also as stated the wallet is still deactivated. 
At step 2 it get confusing for me, as I read it ones the wallet is funded, which as far as I understand doesn't work because the deposite will not go through because there is not trustline set which can't be done because the wallet is deactivated which is because there is no deposite/funded in there. (looks like chicken and the egg).

I hope the above part I am wrong about, but i already waited for 4 hours the wallet is still deactivated and I keep getting emails 1 every hour about the missing trustline.

So what do i do,
1) Wait till the wallet magically become funded? (is a manual verification needed from gatehub before the wallet is activated)
2) Use the bithomp link and it will activate the wallet then?

Kind regards,

A frustrated new member of this whole crypto currency, who thought how hard it could be well apparently hard!

[ghapipis]

Same issue here guys....Deposited ether to my wallet's ether address in gatehub, getting ''missing trustline'' emails and when trying to set the trustline, all i get is ''unknown error''. @Gatehub Where has user friendly interface gone ??? Can someone advise what needs to be done?

[jeroenw92]

hey guys,

I was finally able to get the ethereum i ordered through coinbase changed into ripple, i sent 27 ripple to my gatehub wallet and was able to set up a trust line.

here's the catch, it would take a few hours after that to get my ethereum. (that was ordered at BTCdirect, send and received 22 hours ago according to etherchain.org).

my account is still empty and im beginning to feel like i was just scammed out of 200 euro's worth of ethereum.

i cant find anything real bad about this online so there's still hope that im just an impatient dude...

 

 

sooooo.... first send 27 ripple to your ripple wallet to make it become active (ripple you cant get back) and then set up a trustline and still dont get your ethereum i guess?

i hope im wrong and everything is just super busy, cause to me, 200 euros is al lot of money!!!

 

if you guys want i can trade you ripple for whatever you have i guess, but i still dont have my ethereum... so why bother...

 

EDIT: if so many people have the same problem, fix it! @gatehub

EDIT 2: after some more google searches, im pretty positive @gatehub is a scam, this happens to a shitload of people!

Edited December 30, 2017 by jeroenw92

[BlackBox88]

My account is now also activated! 

An other member of this forum I could make a deal with that i will sent him money via Paypal and he sent met 20XRP.

After the 20XRP was received I could set the Dash trustline.

Now I have to keep an eye on when the Dash funds come in, it says on "First deposit and wallet activation " it will be withing 24 hour.

3. Wait for your deposit to be processed and wallet credited. 
We will credit your wallet within a 24 hour window, once steps 1 and 2 are successfully completed. 
Please keep in mind that ripple, bitcoin and ethereum networks get congested in times of high traffic - transaction processing time does prolong and delays are to be expected. 

[jeroenw92]

and now you have 20XRP in an account that you cant empty.

but let me know when the dash comes through man!

[retep]

wth is going on with gatehub? I have the same problem. Yesterday i bought 1000 euro's in btc  on bitonic and send it to gatehub and al i get is emails with

"missing trustline" shizzle. Isn't there an alternative where i can make a ripple wallet, because this gatehub sucks! And  i wonder if i can turn back the transfer i made

via bitonic.

Edited December 31, 2017 by retep

[BlackBox88]

13 hours ago, jeroenw92 said:

and now you have 20XRP in an account that you cant empty.

but let me know when the dash comes through man!

So i can see now 0.03 Dash in my wallet but i wanted it to be ripple not dash.

When i try to exchange it does not recognize the 0.03 dash it just states 0.000 dash

Edit: these are not the dash i sent over, because i sent over 0.1 and not 0.03 so mine dash i sent over a still missing.

Edited December 31, 2017 by BlackBox88

[jeroenw92]

Just make a Binance account if you want to trade,

I just received my ethereum one hour ago, i was less than i send over, its going to Binance now, i wonder how long that takes...

they round up to 0.0000, if you're gonna send your ethereum or dash somewhere else you have to make up the remaining numbers and see if your account ballence is OK.

I emptied my ethereum wallet and deleted trustline, get my last 7 xrp out of there and take the loss of 20 ripple.

it sucks but the overall experience was just terrible!

waiting 2 days and lost about 35 euro's.

 

Whatever you do, dont trade inside gatehub, what i read online, thats gonna cost you some serious money!

[EvgenPetrovichv]

The same problem on gatehub.net. I sent ETH on 29.12.17 and my wallet is still disabled.

It seems the only chance is to send 20 xrp to activate the wallet

An advice to everybody: do not try this scam exchange.

[hmcfaull1967]

Looks like I have same problem. I sent 0.1 btc to the address given and all that happens is missing trust line again. Can this be reversed. I sent this from coin Base to gatehub. Can you reply Mr OWNER OF GATEHUB.

[BlackBox88]

Yeah so to activated you wallet you can only do it with XRP and not any other currency! 

Would be nice if this was stated in the activation how to  

 

5 hours ago, jeroenw92 said:

Just make a Binance account if you want to trade,

I just received my ethereum one hour ago, i was less than i send over, its going to Binance now, i wonder how long that takes...

they round up to 0.0000, if you're gonna send your ethereum or dash somewhere else you have to make up the remaining numbers and see if your account ballence is OK.

I emptied my ethereum wallet and deleted trustline, get my last 7 xrp out of there and take the loss of 20 ripple.

it sucks but the overall experience was just terrible!

waiting 2 days and lost about 35 euro's.

 

Whatever you do, dont trade inside gatehub, what i read online, thats gonna cost you some serious money!

I dont see dash to ripple exchange on binance.

[Eladio]

It is a Shame.

I made a BTC transaction to GateHub 2 days ago.  

They have "lost/..." my BTCs and I can not do anything. 

I had more than 20 Xrp in my account, I made the trust with BTC, I did everything possible but they stay my money.

I double checked the wallet ID,  I traced the transaction and the BTCs arrived correctly but they are not shown in my wallet. 

PLEASE AVOID Gatehub if you do not want your money to be "lost/...". 

Please make this be known to as much people as we can to avoid this unfair company. I have read in different blogs and Twitter that hundreds (may be more) of people are suffering the same problem.

EDIT: 3 days later my BTCs arrived. Late but they arrived.

Edited January 2, 2018 by Eladio

[retep]

15 minutes ago, Eladio said:

It is a Shame.

I made a BTC transaction to GateHub 2 days ago.  

They have "lost/..." my BTCs and I can not do anything. 

I had more than 20 Xrp in my account, I made the trust with BTC, I did everything possible but they stay my money.

I double checked the wallet ID,  I traced the transaction and the BTCs arrived correctly but they are not shown in my wallet. 

PLEASE AVOID Gatehub if you do not want your money to be "lost/...". 

Please make this be known to as much people as we can to avoid this unfair company. I have read in different blogs and Twitter that hundreds (may be more) of people are suffering the same problem.

Who is "they" and how did "they" tel you that "they" lost your btc's, because i find that hard to believe

[BlackBox88]

6 hours ago, BlackBox88 said:

So i can see now 0.03 Dash in my wallet but i wanted it to be ripple not dash.

When i try to exchange it does not recognize the 0.03 dash it just states 0.000 dash

Edit: these are not the dash i sent over, because i sent over 0.1 and not 0.03 so mine dash i sent over a still missing.

well the DASH i found in my wallet were not the ones, like 8 min ago the real DASH arrived: