mathesmith Posted December 24, 2017 Share Posted December 24, 2017 @mazibee - what is required is that you check your email on the device that you're attempting to log in on. If you check you email from a browser then it should automatically send you to the site. Link to comment Share on other sites More sharing options...
mazibee Posted December 24, 2017 Share Posted December 24, 2017 1 minute ago, mathesmith said: @mazibee - what is required is that you check your email on the device that you're attempting to log in on. If you check you email from a browser then it should automatically send you to the site. @mathesmith I just managed to log on with my routine log in details. I think there was something wrong at gatehub site which they have fixed. Link to comment Share on other sites More sharing options...
Guest Posted December 24, 2017 Share Posted December 24, 2017 6 minutes ago, mathesmith said: @mazibee - what is required is that you check your email on the device that you're attempting to log in on. If you check you email from a browser then it should automatically send you to the site. I never received an email Link to comment Share on other sites More sharing options...
mathesmith Posted December 24, 2017 Share Posted December 24, 2017 @mazibee Strange, but glad you worked it out. I've seen the same sort of authentication module on other exchanges where I didn't have 2-factor enabled either. You still might want to check the email registered for the site. Link to comment Share on other sites More sharing options...
Pete Posted December 24, 2017 Share Posted December 24, 2017 @mathesmith the thing is, I haven't enabled it or logged in from a different device. It does say it has sent the email alright however I have not received any mail Link to comment Share on other sites More sharing options...
mazibee Posted December 24, 2017 Share Posted December 24, 2017 @Pete I looks like it is glitch in system, rectified for some users and some are still facing the problem. Link to comment Share on other sites More sharing options...
Pete Posted December 24, 2017 Share Posted December 24, 2017 More than likely alright @mazibee. Their pricing seems to have been pretty wild this last day or two, so maybe trying to bring everything in to line again Link to comment Share on other sites More sharing options...
mathesmith Posted December 24, 2017 Share Posted December 24, 2017 @Pete, maybe try a different device, if you can? If you still don't get an email then it's up to Gatehub. Link to comment Share on other sites More sharing options...
mazibee Posted December 24, 2017 Share Posted December 24, 2017 @mathesmith @Pete Just a sugegstion dont try to chnage the password while facing this situatuon in frustation, as it will make the case more more complicated. Link to comment Share on other sites More sharing options...
whatAJOKE Posted December 24, 2017 Share Posted December 24, 2017 Just now, brettmgs said: @gatehub This is still not working for my account please advise ASAP log into your email ... you are reading the massage wrong Link to comment Share on other sites More sharing options...
xh3b4sd Posted December 24, 2017 Share Posted December 24, 2017 FYI I just logged in and everything works for me as expected. Link to comment Share on other sites More sharing options...
Guest Posted December 24, 2017 Share Posted December 24, 2017 48 minutes ago, whatAJOKE said: log into your email ... you are reading the massage wrong I checked my email account straight away and even now there's still no email and it's still displaying the 2-step verification on the login page So i still can't access my account Link to comment Share on other sites More sharing options...
NightRider Posted December 26, 2017 Share Posted December 26, 2017 (edited) I've been trying to log into GH and this page keeps coming up. Can anyone let me know how to get pass this or am I doing something wrong. My cookies are on. This is my first time using GH and never been past this. And I'm using fire fox. Edited December 26, 2017 by NightRider Link to comment Share on other sites More sharing options...
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