New Member! Deposited BTC to my Ripple Wallet but until now my wallet is still disabled! HELP!

[OPP]

I'm a New member and I deposited BTC to my Ripple Wallet but until now my wallet is still disabled! HELP!

Edited December 23, 2017 by OPP
For clarity

[OPP]

My wallet is from Gatehub.net BTW

[PRX]

10 minutes ago, OPP said:

I'm a New member and I deposited BTC to my Ripple Wallet but until now my wallet is still disabled! HELP!

Did you deposit Bitcoin or XRP? Minimum amount in wallet needed is 20 XRP

[OPP]

2 hours ago, PRX said:

Did you deposit Bitcoin or XRP? Minimum amount in wallet needed is 20 XRP

I deposited using BTC. 

[Jann]

Correct me if I'm wrong? did you deposited BTC to XRP address? is that it?, if that is the case then it is already gone, it should be traded first to XRP before you can transfer it on XRP wallet

[OPP]

2 minutes ago, Jann said:

Correct me if I'm wrong? did you deposited BTC to XRP address? is that it?, if that is the case then it is already gone, it should be traded first to XRP before you can transfer it on XRP wallet

2

In GateHub I clicked the Deposit/Receive Button to fund my XRP. I chose BTC and used the Bitcoin Address. I just followed the instruction provided by Gatehub

[Jann]

oh no! you did nothing wrong, I guess It might take awhile but it should be less than two hours, check the support

[OPP]

1 minute ago, Jann said:

oh no! you did nothing wrong, I guess It might take awhile but it should be less than two hours, check the support

it's been more than 24 hours already. raised my concern to support but did not receive any response.  not sure what happened. does anyone know if gatehub has any live chat?

[Mac]

OPP, I'm in the same boat as you. Deposited 30 hours ago and nothing in my Gatehub. If nothing happens after 3 days then send them a Dear John email. Its happened before. I'm fed up with Gatehub. 

[vpat]

Oh I know this. The first deposit must be XRP and you cannot do it by BTC. Send XRP directly to the ripple wallet to activate. Say 100. Then you can also activate the BTC without any extra but just setting the trustline. 

Edited December 23, 2017 by vpat

[OPP]

5 minutes ago, vpat said:

Oh I know this. The first deposit must be XRP and you cannot do it by BTC. Send XRP directly to the ripple wallet to activate. Say 100. Then you can also activate the BTC without any extra but just setting the trustline. 

Hi Vpat, how will I buy XRP if they don't allow any other currency to be deposited?

[Mac]

Ask a friend to send you xrp20.

[vpat]

This is how I did. My friend bought XRP in Kraken by depositing USD and then sent me to activate my account.  You can also do the same. Ask your friend who can already do and you can pay him or if you open kraken account it will take a few days 2-3 to KYC and open. 

[OPP]

54 minutes ago, vpat said:

This is how I did. My friend bought XRP in Kraken by depositing USD and then sent me to activate my account.  You can also do the same. Ask your friend who can already do and you can pay him or if you open kraken account it will take a few days 2-3 to KYC and open. 

after doing this, will my initial BTC deposit be credited? or is it lost already?

Edited December 23, 2017 by OPP

[vpat]

I don’t know that. I think should. Cant get lost.