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ETH from Jaxx to Gatehub hasn't arrived


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Excuse me for being very new to this. The question I'm about to ask I'm sure is discussed in here somewhere but I couldn't find an answer. Anyhow, about 7 hours ago I transferred ETH from my Jaxx wallet to my Gatehub primary wallet using the ETH deposit address. The ETH still has not arrived. It confirms that it was sent from my Jaxx wallet. 

Am I missing something? Any help and/or additional advise is highly appreciated. 

Thank you!

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