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Please don't use Bitfinex


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Unfortunately I got funds on Bitfinex which I converted to XRP a long time ago, I have there around 700 XRP.

However, I tried to withdraw the XRP to my Ripple wallet and it has been over a week, still shows "Processing", and no responses to my support tickets neither.

I have decided today to cancel the withdrawal, convert the XRP to ETH (Ethereum) and try to withdraw the ETH - it's also showing as processing and it feels like they don't process withdrawals properly.

By all means if you need to convert or exchange your Crypto currencies please use ShapeShift, Changelly, Binance - these are reliable sites ... Bitfinex cannot be trusted, please avoid using it.

PS I will wait patiently for my ETH withdrawal, I would advise if I receive it but I doubt they would process it, they are just bunch of crooks and their "promise to process withdrawals within 12 hours" is just a lie, Binance who's offering a similar site is doing a much better job than them.


Edited by jumperabv3
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On 12/22/2017 at 3:03 PM, Sukrim said:

Did you confirm the withdrawal in the mail that you usually get sent?

Anyways, most exchanges are heavily overloaded at the moment - apparently also including Binance.

Yes, I did, I followed the entire procedure, I even tried to tick all the boxes for auto withdrawals, I locked withdrawal for 5 days ... when I tried to login afterwards the login didn't work, it "forced" me to change the password (using the forgot password) and wait another 5 days.

Well, they processed the ETH withdrawal already. I knew I couldn't rely on them for XRP withdrawals, I read on Reddit many users with XRP withdrawals got the withdrawals marked as "Completed" but got no funds in the end, it's such a shame!

I used ShapeShift to convert the ETH to XRP which was completed in 1-2 minutes, and I got 664 XRP (lost around $35 from this) and it's a good lesson to never rely on Bitfinex.


You mentioned "also including Binance" - is Binance giving troubles with XRP withdrawals? Last time I tried them they processed my XRP withdrawal within minutes (and it was a few days ago).


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