MrBudgens Posted December 21, 2017 Share Posted December 21, 2017 Bitstamp are busy, as anyone who has tried to interact with them will have noticed recently. Their reddit is awash with complaints, MtGox comparisons, threats of legal action, etc. because of their unresponsiveness. I thought I'd share my experience in case anyone else is suffering the anxiety I've had over the last week. I've made a few withdrawals over the last few weeks. XRP withdrawals completed within seconds or minutes, BTC within an hour (despite the huge mempool backlog at the time) and SEPA withdrawals confirmed within 24 hours and always credited the same day. However, last Thursday evening I requested a SEPA withdrawal which stayed "in process" longer than usual. I submitted a support ticket yesterday evening, and - whether by coincidence or not - got the confirmation email at about 0900 this morning and the money arrived at the same time of day as it always does for me. Anyway, one person's experience does nothing to support or refute the idea that they are insolvent, exit-scamming, or whatever the hysterical crowd on Reddit are screaming, but I thought others might appreciate knowing that their normally rapid service is - for me at least - functioning but very, very much slower than usual (as I see they have now acknowledged in a news update that I saw when I logged in this afternoon). Link to comment Share on other sites More sharing options...
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