Payment still processing in Ripple network

[theroadnottaken]

Long story short I tried to transfer money from hosted wallet to ripple wallet and it's still processing 2 days later. Yes I sent an email to support, but it's taking too long. You can just imagine how

frustrated I am that something like this can happen. I understand ripple is working out the kinks but this is kinda "annoying" and hopefully this can be fixed soon.

 

Thanks guys

[cmbartley]

What the payment transaction ID?

This is likely an issue with GateHub or the fact that you don't have a GateHub:EUR trustline set up in your Ripple wallet. This is likely not a problem with the Ripple network. 

Edited May 14, 2016 by cmbartley

[theroadnottaken]

41750362-a9a0-42ad-874c-99e0aba0bec1 I've done this before, so I believe everything is set up properly. It's just a mess to me.

[yxxyun]

39 minutes ago, theroadnottaken said:

41750362-a9a0-42ad-874c-99e0aba0bec1 I've done this before, so I believe everything is set up properly. It's just a mess to me.

This is not a ripple tx id, so I think it's gatehub's issue.

[enej]

Hi @theroadnottaken,

just seeing this now. I have informed our developers about the processing issue and this should be resolved soon.

Sorry for the wait. Feel free to send me PM directly if anything like this happens in the future.

Kind regards,

Enej

 

[RDS]

10 hours ago, enej said:

Hi @theroadnottaken,

just seeing this now. I have informed our developers about the processing issue and this should be resolved soon.

Sorry for the wait. Feel free to send me PM directly if anything like this happens in the future.

Kind regards,

Enej

 

Hi Enej,

Just curious to know about the time frame of your replies as i sent u a PM few days ans still awaiting for reply..??

Thanks

Rama

Edited May 15, 2016 by RDS

[theroadnottaken]

@enej Thank you, and yes the issue has been fixed!!!! Thank you guys once again!!!!