Help , Master key disabled

[alma10]

Hi there , my master key has been disabled and a regular key has been set to my gatehub wallet but those settings were not made by me , I still have access to my funds through my keys but i'm unable to Transact , what can i do now to be able to use my wallet ? Please i've got no answer anywhere i'm getting anxious now to lose my funds

Edited December 21, 2017 by alma10

[Guest]

Alma has been conversing with a few of us via personal message but I woukd like to get the wider community to look at this matter...  

Perhaps @alma10 you coukd give a bit of a summary of what has happened and what advice you've received and actions taken?

[Guest]

Oh dear....   I was hoping @alma10 would lay out the problem and the community might be able to help.....   Silence from both sides so far.  

Alma you will increase your chance of assistance if you explain the events and advice so far....

[alma10]

All right Tiny account thank you for your cooperation , the main problem I have is someone disable my master key and set a regular secret key instead of my account secret key in September 27 at 23h10 when my balance was 100xrp so 5 dollars at the time I saw the transactions numbers on ripplechart thanks to @tulo now there is 140k xrp locked in the blockchain and no one seem to know the regular secret key , I deleted several times my wallet off gatehub and checked the secret key on theworldexchange and minimalist ripple client maybe my ripple secret leaked from there( someone hacked a 100xrp account?) , maybe there was a system bug/error or maybe gatehub modified some flags from my account when I deleted it. I do not remember being drunk to manually  make a big mistake or super intelligent to modify the wallet flags. I think my case is unique 

Edited January 13, 2018 by alma10

[alma10]

So is the only solution is to call the police but what if the funds did not move is it still consider as a theft?

Edited January 13, 2018 by alma10

[tulo]

The two transaction that set the regular key and disabled the master key, happened at a distance of 2 ledgers. No memos. That means that either it was someone/something with a script or someone who knew very well what it was doing manually on some wallet that provides those functionalities. To disable the master key you need to know well the flags so someone expert did this.

[alma10]

Thanks for explanation so maybe the secret leaked by a script from theworldexchange or minimalist ripple client ,The two transaction was seperated by only 9 seconds 22h10m41s - 22h10m50s it is like robotic reactivity/speed. 

[alma10]

I would advice to peopld here to be very careful checking their secrets on any website best is only check the public wallet online 

Edited January 13, 2018 by alma10

[alma10]

So maybe the flags were change by a robot : error bug or a human being : hack or mistake?

Edited January 13, 2018 by alma10

[Guest]

I must admit I'm very confused by this.  So am I understanding you correctly?

1. You had a Ripple wallet (not a hosted wallet) on Gatehub.

2. It had 100 XRP in it.

3.  Deposits and withdrawals happen ....   Was it you doing those?

4. Then ten days later someone sets a regular key and disables the master.

6. After that time over the next weeks more deposits come in...   We're any of them yours?

7.  At some point during all this you deleted from Gatehub several times.

8.  At some point you also tried theworldexchange and the minimalist client.

 

So I am not an expert and can't really help other than trying to publicise it a bit for the community to help.  Having @tulo already involved means it's sounding grim if he can't help...  he is very knowledgeable.

Some questions that might narrow things down:

Were the Worldexchange and Minimalist used before or after the master key was disabled?

Did you do the Gatehub deletes before or after the master key was disabled?

Have you involved any authorities like police?

 

The thing that unfortunately is true is that if someone sets a regular key and disables the master...   they have essentially snatched your funds out from under you and you won't be able to access them again.

 

[alma10]

Your 8 points are right I myself made all the deposit and withdrawal to and from the wallet , i  deleted the wallet multiple times and checked my secret key before and after the master was disabled on the websites you mentionned so it maybe leaked from there because of a malware or a script , but still near four months after that my funds are still there so there is a chance no one has the regular secret key so my wallet will be locked with its funds for a hundred years, btw i filled 2 report with action fraud uk and still no answer 

Edited January 13, 2018 by alma10

[Guest]

2 hours ago, alma10 said:

Your 8 points are right I myself made all the deposit and withdrawal to and from the wallet

Ah...   ok...   that places a different complexion on it...   I previously thought some other actor had been involved in some of the transactions.

Hmm, since it is a very significant amount of money ( at least to me  ) and it has never been moved.....    I'm starting to think that it was something you or your browser did while in the advanced section of theworldexchange.

@pftq can you comment?   Do you think there is any chance of a user accidently setting a regular key and disabling the master inadvertently?

Does it default to any of that?

[tulo]

10 minutes ago, Tinyaccount said:

Hmm, since it is a very significant amount of money ( at least to me  ) and it has never been moved.....    I'm starting to think that it was something you or your browser did while in the advanced section of theworldexchange.

@pftq can you comment?   Do you think there is any chance of a user accidently setting a regular key and disabling the master inadvertently?

Does it default to any of that?

It's two separate actions on theworldexchange, and the two transactions are separated by 1 ledger only (7-8 seconds), so quite unlikely to do it manually.

It seems more like jatchili wallet, where first the key was set in one ledger, the transaction verified in the next ledger and then the master key disabled the next ledger. And it's a one button press. Everything automated. And the regular key generated at random.

@alma10 have you ever used jatchili wallet? You should check your chronology around the 27th of semptember.

[alma10]

i was using chrome browser at the time , but i was not aware of anything , i was total noob did not know what master key and regular key meant so there is little chance it was made by me 

[tulo]

1 minute ago, alma10 said:

i was using chrome browser at the time , but i was not aware of anything , i was total noob did not know what master key and regular key meant so there is little chance it was made by me 

Do you have the chronology of 27th of september?