Bithomp, XRPCharts and Gatehub not showing Transaction ID's for XRP transactions

[Anduril_FotW]

Hi guys,

I made a rather big XRP transfer from my hosted wallet at Gatehub to my Kraken account.

Both adress and tag info were entered correctly, but Kraken didn't credit it. Already waiting almost 40 hours now.

To log a ticket with Kraken, I had to add the transaction ID for my XRP transaction.

Then I noticed that both Bithomp and XRPCharts do not list any transaction ID's !

Bithomp does show the transactions, but not the ID's

XRPCharts doesn't even show the transactions. My history field is empty when I open it for my adress (see below)

Then I thought of just checking the tx ID's at Gatehub.

But when I tried to view the transaction on my account at Gatehub, I got the following error:

This is not an incident, I keep having these errors at Gatehub

Tagging @enej here also

So finally I managed to find my TX ID's through Ripple's RPC Tool ( https://ripple.com/build/ripple-info-tool/ ) , but this is very technical and not user friendly at all.

So I'm beginning to get the feeling that there is something in the Ripple network that prevents transaction data from showing correctly.

Does somebody have an explanation for this ? Or are there other user friendly block explorers that do show the tx ID's for each transaction ?

Maybe @JoelKatz can shed some light on this ?

 

Thanks all !

Edited December 18, 2017 by Anduril_FotW
Removed two screenshots in the bottom

[Warbler]

@Anduril_FotW a little hack for you, how to see the transaction id on bithomp

It's there since 2015, but hidden...

find the transaction which you want to see the ID for,

press with right click to the orange "i", choose "inspect element".

You will see smth like hash="85B4A64E95EEB11995ACFFB2BE2F915ED561045AF64C4CDD3DDUFYTUGYIHUJ"

that's the ID for that transaction.

we are going to show the ID, when you press on that orange "i" a bit later.

[KDT]

I transferred a small amount of XPR from Einstein Exchange just to test a send to Binance. It shows the tranaction ID, confirmation email and they debited my remaining XRP. Still hasn't shown up in Binance account. Sent on the 24th. Does sending small amounts take longer and how to check? Any assistance appreciated on tracking or following  up where is it at or where did it go?

 

[Warbler]

@Anduril_FotW @Live4xrp now you can see transaction id, by clicking to the "i". deployed.

[Warbler]

42 minutes ago, KDT said:

I transferred a small amount of XPR from Einstein Exchange just to test a send to Binance. It shows the tranaction ID, confirmation email and they debited my remaining XRP. Still hasn't shown up in Binance account. Sent on the 24th. Does sending small amounts take longer and how to check? Any assistance appreciated on tracking or following  up where is it at or where did it go?

 

if you've got a ripple transaction id, then contact Binance support.

all transaction are done within 3-5 seconds, unless they fail.