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Anna

Deposit to gatehub from coinbase is being delayed for 3 days

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Would anyone know how to speed up a ETH transfer from coinbase to gatehub? I transferred 3 days ago I think. It's not showing up on gatehub even though etherscan says the transfer is complete. I wanted to buy xrp with the ETH but I am now in limbo. My xrp wallet already had more than 30xrp. My emails to support isn't getting any response either. Any help would be appreciated. 

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Same problem with XRP.

I made XRP transfer from Bitfinex to Bittrex almost a day ago. Everything seems normal. I copied the address and the tag, about 20 minutes later Bitfinex told the transaction is completed but I can not see any XRP at my Bittrex wallet. When I click the link TXID it writes transaction not found. I opened tickets to both exchanges but haven’t heard anything yet. Did anyone have similiar problem?

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On 21/12/2017 at 8:41 AM, Leo said:

Same problem with XRP.

I made XRP transfer from Bitfinex to Bittrex almost a day ago. Everything seems normal. I copied the address and the tag, about 20 minutes later Bitfinex told the transaction is completed but I can not see any XRP at my Bittrex wallet. When I click the link TXID it writes transaction not found. I opened tickets to both exchanges but haven’t heard anything yet. Did anyone have similiar problem?

I have had the same problem a couple hours ago sending ripples from Gatehub to Bitstamp. 

Did you receive any answer? Was solved the problem ? 

Edited by akaasa

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On ‎30‎/‎12‎/‎2017 at 8:01 AM, akaasa said:

I have had the same problem a couple hours ago sending ripples from Gatehub to Bitstamp. 

Did you receive any answer? Was solved the problem ? 

Ok. I forgot to update info on this...

After beeing waiting for more than 24h (aprox 26hours), the transfer arrived to Bitstamp.  Then I verified if searching by transaction hash in https://xrpcharts.ripple.com/#/transactions , the payment was shown.

My search result wasn't  anymore "transaction not found". Everything on it's place :P.

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@Anna

My ETH transfer from Coinbase has been sitting in @gatehub‘s Hot Wallet for over 4 days. Still nothing in my account.

At least it wasn’t stolen......?

Look up your transaction on the block chain and see where your ETH is.  It should be in a Gatehub wallet....

https://www.gatehub.net/gateways/fifth/

I have no idea how the wallets work. I believe the hot wallet is used as a kind of a holding tank until it gets distributed to the end owner...?

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