CHANGELLY XCHANGE - DO NOT USE THEM!! XRP RIPPLE FRAUD???

[James901]

Is the Changelly xchange a Scam? 

On December 12, 2017 I submitted a transfer of BTC for XRP. For 3 days Changelly was saying that it's still "Sending to Wallet". After the process took 3 days on Dec 15, 2017 I received a response from support explaining there are some issues with XRP and that their engineers are "dealing with the issue without a break, so that I will receive my money as soon as possible". Later on that morning the Changelly webpage said the transaction was completed, I never recieved the XRP in my wallet. I checked the xrpcharts and receive "transaction not found" for the output transaction hash. 

Here is the hash:

OUTPUT TRANSACTION HASH

B9FAACF2A78F0F9A68D123B909132FF6C8E4E309C9881B937559F51263F4911B

transaction not found

 

Just wondering if this is normal? How can I get my XRP if the output hash in not valid? 

Thank you everyone! Please do yourself a favor and avoid using Changelly xchange

[Khaleesi]

@James901 was your xrp wallet already activated with the minimum 20xrp?