Gatehub Sign In Problem

[Guest]

Hello to everyone!

I have a problem , I deleted accidentally two fact auth  for my gatehub  account.

I just migrated my two ripple accounts there . How can I access my account?

I have the ripple secret key! But I don t have the gatehub secret key. Just the Username and the password!

Anyone? Thank You!

 

[T8493]

22 minutes ago, NTNT said:

Hello to everyone!

I have a problem , I deleted accidentally two fact auth  for my gatehub  account.

I just migrated my two ripple accounts there . How can I access my account?

I have the ripple secret key! But I don t have the gatehub secret key. Just the Username and the password!

Anyone? Thank You!

 

Send an email to support@gatehub.net

 

[Guest]

Thank you!!!

[enej]

2 hours ago, NTNT said:

Hello to everyone!

I have a problem , I deleted accidentally two fact auth  for my gatehub  account.

I just migrated my two ripple accounts there . How can I access my account?

I have the ripple secret key! But I don t have the gatehub secret key. Just the Username and the password!

Anyone? Thank You!

 

Hi NTNT,

as long as you have recovery key or password your wallets are safe.

Our support will guide you through the process of disabling 2FA, just send an email to support@gatehub.net.

Kind regards,

Enej

 

 

[MK78]

On 5/1/2016 at 3:19 AM, enej said:

Hi NTNT,

as long as you have recovery key or password your wallets are safe.

Our support will guide you through the process of disabling 2FA, just send an email to support@gatehub.net.

Kind regards,

Enej

 

 

Hi @enej @gatehub @gregor

I also have similar issue: I have the user, password and recovery key but need to disable 2FA. I have sent an email to gatehub support 10 days ago but still haven't received a response. Can you please help?

Edited June 13, 2017 by MK78