Gatehub Ripple wallet did not receive Bitcoin

[Mohammedism]

Hello everyone,

I have created an account in Gatehub, i tried to verify my account but it still pending.

 

anyway i noticed that i can send bitcoin to my wallet, so i did that brom coinbase. I see that the Bitcoin address (in my Ripple wallet) have received the Bitcoin i can check that from the blockchain. 

but i got en email from gatehub says that i have to set up trustline to get my bitcoins, i tried to do that but u get an unkown error. and when i check my bitcoin adress i see the bitcoins been moved to different address!!? 

anyone with the same problem ?? and is there any thing to do?

[Mohammedism]

problem solved, by activating the wallet. you have to send 20 xrp before you set trustline, stupid.