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GateHub ETH deposit not showing up


chiralopposite

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Hello all, I'm posting this here because I only recently created my account.

I've deposited 1 ETH into my GateHub wallet & everything checks out. I even have a transaction confirmation hash:

63b929ed2670d351a96b4ab6b14efeadd46f40f88c6e052b809257d01db217f9

I've double checked the addresses and everything looks good except my deposit doesn't show in GateHub.

After purchasing XRP from this platform before, I didn't expect any problems.

I already created a support ticket to no avail and I'm becoming concerned with my misplaced Ethereum.

Please help a fellow crypto enthusiast out!

GateHub Wallet.png

Ethereum Transaction 0x63b929ed2670d351a96b4ab6b14efeadd46f40f88c6e052b809257d01db217f9.png

GateHub Wallet2.png

Edited by chiralopposite
*more pics
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may be Coinbase. my buddy did 2 eth transfers from Coinbase to Bittrex yesterday and they still are not showing up. Coinbase says completed. Transaction isn't showing in the blockchain explorer though. I reviewed his transactions and everything seems right. We'll says what Coinbase support says.

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7 minutes ago, DoWhatIDo904 said:

may be Coinbase. my buddy did 2 eth transfers from Coinbase to Bittrex yesterday and they still are not showing up. Coinbase says completed. Transaction isn't showing in the blockchain explorer though. I reviewed his transactions and everything seems right. We'll says what Coinbase support says.

I transferred ETH today from Coinbase to Bitstamp, and it took less than 10 minutes.  So it's somethign unique between Coinbase and Gatehub.

 

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Same Issue here.

I sent 0.1 ETH from LUNO to GateHub on Wed 13 Dec 2017 to inactive Ripple Waller. Transaction successful on etherscan.io but nothing coming through on GateHub. I want to use ETH to purchase XRP (20 Min) but cannot do so if ETH not allocated. Already 3 days and counting. No response from Support except to suggest "set ETH trustline". Problem is when I try to set trust line I get Unknown Error (see attached). Think its because not enough XRP. Catch 22. Please help. Wallet address rwH6KLkRhsBN1A1UDL6iKHJSx4tZcYJftz

Screenshot from 2017-12-13 21-47-20.png

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Hi All

Transferred ETH from my Luno account 2 days ago and nothing is reflecting in my Gatehub account. The previous 2 transfers appeared after a day. Is there a delay? 

Edited by Rai007
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5 hours ago, Rai007 said:

Hi All

Transferred ETH from my Luno account 2 days ago and nothing is reflecting in my Gatehub account. The previous 2 transfers appeared after a day. Is there a delay? 

I did finally get my ETH deposit! GateHub was just experiencing delays in their system apparently. 
Just be patient because sometimes it takes a few days. This is most likely because Ripple's increased popularity. 

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That's ridiculous though. It should NEVER take a few days just to transfer coins into your wallet from another account. Hours? Rarely but never a few days.

Mine showed up this morning but I made a change last night (before I went to bed) that I thought triggered it which was correctly setting the trust line for ETH. Here's my post:

 

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