GateHub ETH deposit not showing up

[chiralopposite]

Hello all, I'm posting this here because I only recently created my account.

I've deposited 1 ETH into my GateHub wallet & everything checks out. I even have a transaction confirmation hash:

63b929ed2670d351a96b4ab6b14efeadd46f40f88c6e052b809257d01db217f9

I've double checked the addresses and everything looks good except my deposit doesn't show in GateHub.

After purchasing XRP from this platform before, I didn't expect any problems.

I already created a support ticket to no avail and I'm becoming concerned with my misplaced Ethereum.

Please help a fellow crypto enthusiast out!

Edited December 15, 2017 by chiralopposite
*more pics

[logibear2007]

I'm having the exact same issue.  It's been almost a day, and nothing is showing up.  Hoping that it's just being slow...Good to know it isn't only me though.  

[chiralopposite]

2 hours ago, logibear2007 said:

I'm having the exact same issue.  It's been almost a day, and nothing is showing up.  Hoping that it's just being slow...Good to know it isn't only me though.  

Hmm, is there a way to establish contact with the exchange?

[adilmriaz]

Same here. I made a transfer from Coinbase to GateHub (1.23 ETH) yesterday 11am EST. Its been more than 24 hours and it still hasn't shown on my GateHub. Etherscan is showing success...what is going on?????

[DoWhatIDo904]

may be Coinbase. my buddy did 2 eth transfers from Coinbase to Bittrex yesterday and they still are not showing up. Coinbase says completed. Transaction isn't showing in the blockchain explorer though. I reviewed his transactions and everything seems right. We'll says what Coinbase support says.

[logibear2007]

7 minutes ago, DoWhatIDo904 said:

may be Coinbase. my buddy did 2 eth transfers from Coinbase to Bittrex yesterday and they still are not showing up. Coinbase says completed. Transaction isn't showing in the blockchain explorer though. I reviewed his transactions and everything seems right. We'll says what Coinbase support says.

I transferred ETH today from Coinbase to Bitstamp, and it took less than 10 minutes.  So it's somethign unique between Coinbase and Gatehub.

 

[HoosainMadhi]

Same Issue here.

I sent 0.1 ETH from LUNO to GateHub on Wed 13 Dec 2017 to inactive Ripple Waller. Transaction successful on etherscan.io but nothing coming through on GateHub. I want to use ETH to purchase XRP (20 Min) but cannot do so if ETH not allocated. Already 3 days and counting. No response from Support except to suggest "set ETH trustline". Problem is when I try to set trust line I get Unknown Error (see attached). Think its because not enough XRP. Catch 22. Please help. Wallet address rwH6KLkRhsBN1A1UDL6iKHJSx4tZcYJftz

[Guest]

You're not the only one with problems, check their subreddit:

https://www.reddit.com/r/gatehub/

[chiralopposite]

2 hours ago, RobinBaas said:

You're not the only one with problems, check their subreddit:

https://www.reddit.com/r/gatehub/

Yikes, the more I look into it the more I feel bamboozled.

 

[Guest]

Check their Twitter for updates, I think everything will be resolved

https://twitter.com/GateHub

[Rai007]

Hi All

Transferred ETH from my Luno account 2 days ago and nothing is reflecting in my Gatehub account. The previous 2 transfers appeared after a day. Is there a delay? 

Edited December 17, 2017 by Rai007
Spelling

[chiralopposite]

5 hours ago, Rai007 said:

Hi All

Transferred ETH from my Luno account 2 days ago and nothing is reflecting in my Gatehub account. The previous 2 transfers appeared after a day. Is there a delay? 

I did finally get my ETH deposit! GateHub was just experiencing delays in their system apparently. 
Just be patient because sometimes it takes a few days. This is most likely because Ripple's increased popularity. 

[cwhyte]

That's ridiculous though. It should NEVER take a few days just to transfer coins into your wallet from another account. Hours? Rarely but never a few days.

Mine showed up this morning but I made a change last night (before I went to bed) that I thought triggered it which was correctly setting the trust line for ETH. Here's my post:

 

[logibear2007]

hey guys, 

MIne came through today...it took about 3 days, but it's there now.