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NorsheTrades

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I opened my account with Rippex 3 days ago and It has not been validated.  I have successfully set up my Cold Wallet on desktop. I have activated my wallet. I have added my Trust Lines. I can see my balance. I have secured my key. I tripple checked when signing up and all my info was correct. I did email support and I have not gotten a response. What should I do and how can this affect my existing Wallet? I would like to trade.  Thank you in advance.

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