dran Posted December 16, 2017 Share Posted December 16, 2017 2 hours ago, cwhyte said: It's important to note that I have the same problem except I have a fully active and functional wallet, i.e., my trustline is established. So, their response is not accurate. Based on my situation, setting up the trustline still yields the same result which is no ETH in my wallet. Just got a reply with a link to one of my queries to gatehub. The link led to a support page which I am attaching as screen shot... If this makes any sense then it means gate hub will activate or ripple wallet with 20xrp at some point after they receive or deposit and then we should be able to setup our trustline for the ETH wallet then our sent deposit should appear... Does this make any sense?... Link to comment Share on other sites More sharing options...
dran Posted December 16, 2017 Share Posted December 16, 2017 https://support.gatehub.net/hc/en-us/articles/115004442854?input_string=missing+currency+deposit+trustline Have a look at the link... Link to comment Share on other sites More sharing options...
dran Posted December 16, 2017 Share Posted December 16, 2017 1 hour ago, Evolutionize said: Is this GateHub's hot wallet? https://etherscan.io/address/0xa1cb7c6056ca3924b452f9ed016776dd7c4bce5a And does this mean, none of the ETH coming in are making it to the destination wallets? My ETH transfer also went to this wallet after reaching my ETH wallet in gatehub. after reaching here had a internal transfer to "0x1595c383f52e474B28B5E6b4b8f72E92C1461474" address finaly. this last address is currently holding a total of 3,621.587224655852085486 Ether worth $2,490,130.94 (@ $687.58/ETH). I believe this is the gatehub's own wallet. holding all the ETH(around $2.4millian Ether) transfered by people like us... https://etherscan.io/address/0x1595c383f52e474b28b5e6b4b8f72e92c1461474#internaltx Link to comment Share on other sites More sharing options...
JohnnySECT Posted December 16, 2017 Share Posted December 16, 2017 2 hours ago, Evolutionize said: Is this GateHub's hot wallet? https://etherscan.io/address/0xa1cb7c6056ca3924b452f9ed016776dd7c4bce5a And does this mean, none of the ETH coming in are making it to the destination wallets? That's the same wallet both of my deposits went to after looking like they were received into my wallet... Wallet addresses are not case sensitive correct? Link to comment Share on other sites More sharing options...
Evolutionize Posted December 17, 2017 Share Posted December 17, 2017 (edited) If they're having ETH transfer issues, why are they not warning current and new users before making new ETH deposits? When I started by deposit, users were already having problems but it never occurred to me to check for any issues. I've been waiting since thursday night, others before that. Before thursday I made several smaller deposits without any issues. Edited December 17, 2017 by Evolutionize Link to comment Share on other sites More sharing options...
Mohammedism Posted December 17, 2017 Share Posted December 17, 2017 i got the same problem, but i did not have a trustline before. So after i sent 20 xrp to my wallet and activated it. I setted a trust line, then i waited about 12 hrs and i got my btc Link to comment Share on other sites More sharing options...
Evolutionize Posted December 17, 2017 Share Posted December 17, 2017 37 minutes ago, Mohammedism said: i got the same problem, but i did not have a trustline before. So after i sent 20 xrp to my wallet and activated it. I setted a trust line, then i waited about 12 hrs and i got my btc I've been using the site for months, and my XRP wallet is funded. My ETH is just not coming in. BTC may not be effected. Link to comment Share on other sites More sharing options...
Babak4Life Posted December 17, 2017 Share Posted December 17, 2017 4 days has passed and my funds have still not arrived into my Gatehub account. Very disappointing and totally unacceptable. Worst experience ever. Gatehub really needs to get their sh!t together. Link to comment Share on other sites More sharing options...
Mohammedism Posted December 17, 2017 Share Posted December 17, 2017 i think te reason behind the is the high traffic happening in the site, it think they did not expect that but dont worry you money wont be lost. Link to comment Share on other sites More sharing options...
Evolutionize Posted December 17, 2017 Share Posted December 17, 2017 (edited) Update; My ETH finally arrived. It looks like they're catching up. Joel Edited December 17, 2017 by Evolutionize Link to comment Share on other sites More sharing options...
dran Posted December 17, 2017 Share Posted December 17, 2017 49 minutes ago, Evolutionize said: Update; My ETH finally arrived. It looks like they're catching up. Joel When did you send your ETH? Link to comment Share on other sites More sharing options...
Evolutionize Posted December 17, 2017 Share Posted December 17, 2017 7 minutes ago, dran said: When did you send your ETH? On thursday at 7:00PM EST. Link to comment Share on other sites More sharing options...
dran Posted December 17, 2017 Share Posted December 17, 2017 Guys thank u all. Gatehub automatically activated my account by depositing 20 xrp themselves. And I activated ETH trust line. My transfer also appeared... Only thing is that we missed the low price of xrp because of the delays... That's Ok... At least got it now... Happy days. . Link to comment Share on other sites More sharing options...
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