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EUR Trustline Error


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I’m trying without success to transfer some EUROs to my wallet. However, I received an email saying that I have to setup a EUR trustline.  Problem is every time I try to do this I get and error, see attach search shot.  I’ve tried repeatedly to request help via the help chat box, but get no reply. I just keep getting an email telling to setup the trustline. 

Any ideas how I can resolve this??


Screen Shot 2017-12-14 at 10.13.27 copy.jpg

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