Sent Bitcoin to GateHub, can't find it? Is it lost?

[Cluelessjames]

I have no idea what I'm doing.

I have tried to deposit some BTC into my GateHub wallet to buy XRP with.

Transaction is confirmed with Coinbase.

However I have no idea where to find it in GateHub.

Should it just appear in my wallet? (which still says it is disabled)

I joined GateHub to but XRP and I have none to put in to activate it- I am really confused.

[Guest]

It should appear soon, transactions with BTC are far slower than with XRP, in addition Gatehub is getting huge demand at the moment so a little slow also as I am with them too.

[Cluelessjames]

6 minutes ago, Berzerker said:

It should appear soon, transactions with BTC are far slower than with XRP, in addition Gatehub is getting huge demand at the moment so a little slow also as I am with them too.

Great, thanks. Once the BTC shows in the wallet does that mean the wallet will be activated I will be clear to go ahead and buy XRP?

[Guest]

Yes the wallet should activate when it is funded, but go ahead and create an XRP wallet too, Gatehub should activate that for you with 20 XRP.

[Cluelessjames]

4 minutes ago, Berzerker said:

Yes the wallet should activate when it is funded, but go ahead and create an XRP wallet too, Gatehub should activate that for you with 20 XRP.

It is a ripple wallet that is showing as disabled. This is the wallet I sent BTC to. 

[Guest]

You cant send BTC to a RIPPLE wallet, you need a BTC wallet too.

You exchange your money for BTC and send to the BTC wallet, then exchange BTC for XRP which you send to the XRP wallet.

[Guest]

The transaction from Coinbase should in theory fail as the BTC is attempting to go to an XRP wallet, contact Coinbase

and try to correct this but set up a BTC wallet first so they can send to the correct address.

You have to be very careful when conducting these transactions...

[Broke]

Im in the same boat as James just that I did ETH instead. The TxReceipt Status says Success and its doing block confirmations atm. I've already emailed Coinbase about it. Man buying XRP aint easy... Does GateHub even have a ETH wallet. Its not an easy page to navigate...

Edited December 14, 2017 by Broke

[Guest]

15 minutes ago, Broke said:

Im in the same boat as James just that I did ETH instead. The TxReceipt Status says Success and its doing block confirmations atm. I've already emailed Coinbase about it. Man buying XRP aint easy... Does GateHub even have a ETH wallet. Its not an easy page to navigate...

They support ETH wallets yes.

 

Supported coins

BTC

XRP

ETH

ETC

REP

[Cluelessjames]

I figured that because when you click the deposit/receive button in the GateHub wallet and it then lets you choose the currency and then gives you a wallet address to send it to that it would be ok. Can't see how to set up a BTC wallet in GateHub?

[Cluelessjames]

According to the GateHub instructions it looks like me and Broke did it right?

 

To send funds to GateHub from a 3rd party wallet or service provider:

First you create a wallet, if you haven't already.

Click Wallet on the left, then select the wallet you want to deposit into (blue drop-down menu at the top).

Click the "Deposit / Receive" button at the bottom.

Select the tab that corresponds to the currency you want to deposit (Ripple, Bitcoin, ETH, ETC, REP).

Connect a corresponding gateway if necessary.

You will be shown a cryptocurrency address. Use this address in the wallet/service where you want to send the funds from.

[Broke]

Yep seems idiotic that the UI allows you to generate an ETH/BTC adress to an XRP Wallet. Coinbase just says transaction is Complete but nowhere to be found on GateHub :/

[Cluelessjames]

I can't see any way to actually create a BTC or ETH wallet in GateHub.

 

Is your wallet still disabled?

[Broke]

Yes, requires 20XRP to be activated but even then I dont think the ETH I sent to it would show up, would it?

[nUmetA]

I am confused as well. If Ripple's default wallet does not support BTC, why is there an option in the wallet itself to deposit BTC? It even lists a minimum amount if BTC that it will accept. 

I did exactly what Cluelessjames did. Purchased BTC on coinbase, and then deposited that in my Ripple wallet. Coinbase says the transfer is complete, but I have no BTC. 

Did I really just lose $300 because of a poorly built UI?