Wrong destination tag entered to deposit funds

[xrpen]

Hello guys,

I'm a strong supporter of Ripple and I made a big and stupid mistake transferring some XRP from Bitstamp to kraken, in fact don't know how, I entered a wrong destination tag (6212881) for my kraken account (instead of 2222567543) and I really hope my funds are not lost.

Anyone had a similar experience? Do you think my funds are lost of there is even a single possibility to have them back?

I've already opened a support tickets both on kraken and bitstamp but any additional help or information is really appreciated.

Thanks in advance

[Sukrim]

Contact their support, there's nothing technical about this. This is an issue with their support team(s), not the blockchain.

[Dilligaf]

Tip for when you are sending money in the future, start with a small amount this way you know the adress is right or not without losing a ton of money.

[xrpen]

1 minute ago, Sukrim said:

Contact their support, there's nothing technical about this. This is an issue with their support team(s), not the blockchain.

Do you think the funds are still stuck on bitstamp or transferred on kraken somewhere?

[xrpen]

Just now, Dilligaf said:

Tip for when you are sending money in the future, start with a small amount this way you know the adress is right or not without losing a ton of money.

I did, and then I copied the wallet address in the destination field too.. Damn

[Dilligaf]

11 minutes ago, xrpen said:

I did, and then I copied the wallet address in the destination field too.. Damn

Try the support but expect for them to take time to react since all exchanges are dealing with a surge of new sign ups.

[Khaleesi]

23 minutes ago, xrpen said:

Do you think the funds are still stuck on bitstamp or transferred on kraken somewhere?

Generally when people have sent funds and even forgotten to put any destination tag/ID the funds have arrived at the receiving exchange ‘group wallet’  in your case...Kraken. check the transaction through Bithomp to see if it arrived at the main address. Then you will know to target your enquiry to Kracken.

I don’t know, but there might also the possibility that the wrong destination tag/ID that you put in matches someone else’s wallet on Kraken. In which case....probs no chance of return

[xrpen]

Waiting for their response.. I’ll keep the post updated for general interest

Edited December 14, 2017 by xrpen

[xrpen]

7 hours ago, Khaleesi said:

Generally when people have sent funds and even forgotten to put any destination tag/ID the funds have arrived at the receiving exchange ‘group wallet’  in your case...Kraken. check the transaction through Bithomp to see if it arrived at the main address. Then you will know to target your enquiry to Kracken.

I don’t know, but there might also the possibility that the wrong destination tag/ID that you put in matches someone else’s wallet on Kraken. In which case....probs no chance of return

Is it possible to understand if given the destination tag that I entered the funds are in the main kraken account of in a private one?

[Khaleesi]

2 minutes ago, xrpen said:

Is it possible to understand if given the destination tag that I entered the funds are in the main kraken account of in a private one?

I don’t know....check the Kraken wallet address here https://bithomp.com/ press Ripple explorer and type in the address you sent the xrp to...I imagine it will have a fairly large balance if it is the Kraken group wallet.

[xrpen]

5 minutes ago, Khaleesi said:

I don’t know....check the Kraken wallet address here https://bithomp.com/ press Ripple explorer and type in the address you sent the xrp to...I imagine it will have a fairly large balance if it is the Kraken group wallet.

Yes the address has over 600 mln of XRP but I don't know if my single transaction is counted in this amount or not

[Khaleesi]

Just now, xrpen said:

Yes the address has over 600 mln of XRP but I don't know if my single transaction is counted in this amount or not

Probably is but You will have to wait until Kraken reply to your support ticket....best wishes