Gatehub problems

[adrievanmiddag]

I send around 4 hours ago today ETC from Litebit To my Gatehub Wallet, Litebit says the transaction is done but in my Gatehub wallet i can't see nothing. I also send ETH from Exodus wallet to Gatehub and again i can't see nothing in my Gatehub wallet, i checked the receive adress and everything is OK but what is the problem now? Can anybody help me pls? I would be happy if i can solve this problem.

******

greets,

[Mercury]

Removed your email address for your own protection

Keep in mind ETH and most blockchain transactions are not instant and the receiving wallet might wait a set amount of time for more confirmations, these can be anywhere from a few min to hours and in the case of heavy load and/or transaction activity days.

XRP on the other hand is near instant