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Lost 20 xrp (19.98) while transfer from koinex to gatehub


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I have tried to transfer from my koinex (indian crypto exchange) a/c to gatehub wallet and got failed but koinex status shows it processed , here is link of ripple chart https://xrpcharts.ripple.com/#/transactions/85878001A7E4749F2C56958741AD002AFBD70A4F5C2AB82FE7296BCAD315AFCE  , it will be grateful if anyone helpme to get back my xrp. 


Thank in advance :) 

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