Bitstamp customer service

[Frankthetank]

Recently transferred xrp from gatehub to Bitstamp and accidentally put in the wrong destination tag number xrp was sent 2 weeks ago contacted Bitstamp they say they are working on it and submit gatehub transaction address to send xrp back I’ve had horrible experience with Bitstamp no return emails phone calls is there anything else I can do to get my xrp back to gatehub

[Guest]

You can follow up but it sometimes takes a while. Bitstamp is good and they will try to resolve this issue but likely not respond to repeated requests for information. 

 

[NipGrippler]

Bitstamp has been pretty good to me. Theyre just slow...