gatehub problems

[Xrpdude]

@gatehub please help, it seems my 2fa has stopped working. 

I've recovered and changed my password using my secret key so it seems as if it's not that - is gatehub down?

[Tonnie]

No problems here. Except for the 'this is a new device' bug and that I'm still not verified....

[DarthTrader]

@Xrpdude Are you sure you don't made atypo and you are ona fishing scam site? Check the URL!

[Xrpdude]

7 minutes ago, DarthTrader said:

@Xrpdude Are you sure you don't made atypo and you are ona fishing scam site? Check the URL!

100% yes, I check and double check. I know ppl have lost a lot of money by typing in gatahub and similar :S

[panmores]

47 minutes ago, Xrpdude said:

@gatehub please help, it seems my 2fa has stopped working. 

I've recovered and changed my password using my secret key so it seems as if it's not that - is gatehub down?

Maybe your 2FA is out of sync? Is the phone not connected to a cellular service? Then you would have to sync time.

[Xrpdude]

7 minutes ago, panmores said:

Maybe your 2FA is out of sync? Is the phone not connected to a cellular service? Then you would have to sync time.

synced, still not working

[Guest]

58 minutes ago, Xrpdude said:

@gatehub please help, it seems my 2fa has stopped working. 

I've recovered and changed my password using my secret key so it seems as if it's not that - is gatehub down?

Not sure if it's related but I have been waiting 14 hours for my coinbase btc to appear. My logging in and 2fa is all fine though.

[kanaas]

1 hour ago, Xrpdude said:

synced, still not working

Works fine here. Do u use a mobile browser? 

[Xrpdude]

10 minutes ago, kanaas said:

Works fine here. Do u use a mobile browser? 

I do - 

 

wtf - just had a warning from the moderator from this topic???! in the wrong area - could anyone shed light on this lol

[kanaas]

7 minutes ago, Xrpdude said:

I do - 

 

wtf - just had a warning from the moderator from this topic???! in the wrong area - could anyone shed light on this lol

Try a PC? I've never had one single issue with Gatehub and I'm using them from the very beginning (even before the closing of RippleTrade)
I almost always did it on a MacBook&Safari...

You got to understand the moderators. With over 1000 active users there has to be some "law and order" otherwise it would be a complete mess here.
Even now it's almost impossible to filter out the "useful" posts... Thanks to @karlos and his "team" the board keeps on being very valuable 

Edited December 8, 2017 by kanaas

[Xrpdude]

Just now, kanaas said:

Try a PC? I've never had one single issue with Gatehub and I'm using them from the very beginning (even before the closing of RippleTrade)
I almost always did it on a MacBook&Safari...

You got to understand the moderators. With over 1000 active users there has to be some "law and order" otherwise it would be a complete mess here.
Even now it's almost impossible to filter out the "useful" posts... Thanks to @karlos and his "team" the board keeps being very valuable 

I know, it's really weird. Thanks for the reply. Hopefully I'll be able to deactivate 2FA and go from there. 

Yeah, but an official warning... lol. I'm careful about what I write - one slip up and I get a warning!  someone's having a bad day I think

Yes, thanks to the mods in the forum, on the other hand, it can't be easy!

[kanaas]

2 minutes ago, Xrpdude said:

I know, it's really weird. Thanks for the reply. Hopefully I'll be able to deactivate 2FA and go from there. 

Yeah, but an official warning... lol. I'm careful about what I write - one slip up and I get a warning!  someone's having a bad day I think

Yes, thanks to the mods in the forum, on the other hand, it can't be easy!

Take care when placing a new topic. It often is already discussed and I really appreciate the mods for keeping this kind of clutter a low as possible.
Also there was a LOT of posting around problems with Gatehub. While those often can be very serious/important as a victim, it is very annoying to see the board turning out into a place that becomes filled with Gatehub issues. While most of those issues even are not Gatehub related (phishing, browser, ...). You really MUST understand them to be very strict in asking to post those topics in the right category. 

For your problem: take care to deactivate 2FA for an elapsed time, it will make your account very vulnerable.... 

[kanaas]

10 minutes ago, Xrpdude said:

I know, it's really weird. Thanks for the reply. Hopefully I'll be able to deactivate 2FA and go from there. 

What 2FA are you using? Wanna put this clear: I'm using MacBook/Safari to log into Gatehub but ALWAYS use 2FA on my iPhone/IPad (2FA with Google Authenticator)

[Xrpdude]

2 minutes ago, kanaas said:

Take care when placing a new topic. It often is already discussed and I really appreciate the mods for keeping this kind of clutter a low as possible.
Also there was a LOT of posting around problems with Gatehub. While those often can be very serious/important as a victim, it is very annoying to see the board turning out into a place that becomes filled with Gatehub issues. While most of those issues even are not Gatehub related (phishing, browser, ...). You really MUST understand them to be very strict in asking to post those topics in the right category. 

For your problem: take care to deactivate 2FA for an elapsed time, it will make your account very vulnerable.... 

Thanks, I agree. Currently got my XRP on a ledger and very little in my gatehub account - the only way I can gain access at the moment is to disable though and I don't think I've got a choice