gatehub problems

[Xrpdude]

@gatehub please help, it seems my 2fa has stopped working. 

I've recovered and changed my password using my secret key so it seems as if it's not that - is gatehub down?

[Guest]

7 minutes ago, Xrpdude said:

@gatehub please help, it seems my 2fa has stopped working. 

I've recovered and changed my password using my secret key so it seems as if it's not that - is gatehub down?

I just logged in, no problem. 

[Trippy]

Stop using Gatehub. They're are terrible - worst exchange ever.

[kanaas]

4 minutes ago, Trippy said:

Stop using Gatehub. They're are terrible - worst exchange ever.

That's not my experience. Using them 4 years now and never had major problems. Also support was always OK (always used the appropriate and official channels, never by posting on Twitter, FB or message boards). I know response time lately became sometimes very large, but if you know that most of the issues are: screwed by phishing, delayed BTC transactions caused by the Bitcoin blockchain being bloated - now also ETH - and impatient newbies with FOMO fever wanting instant verification.... one can understand those issues not having highest priority among the daily thousand new clients to be served...

[hillsey_london]

I'm having problems getting into Gatehub with my 2FA. Just contacted the support team.

[Trippy]

8 hours ago, kanaas said:

That's not my experience. Using them 4 years now and never had major problems. Also support was always OK (always used the appropriate and official channels, never by posting on Twitter, FB or message boards). I know response time lately became sometimes very large, but if you know that most of the issues are: screwed by phishing, delayed BTC transactions caused by the Bitcoin blockchain being bloated - now also ETH - and impatient newbies with FOMO fever wanting instant verification.... one can understand those issues not having highest priority among the daily thousand new clients to be served...

They're unresponsive and have been this way since I first used them. When they do respond (if they so deign to) there are no explanations or apologies. Totally unprofessional outfit. I will forever tell people to avoid them.

 

[zenkert]

5 minutes ago, Trippy said:

They're unresponsive and have been this way since I first used them. When they do respond (if they so deign to) there are no explanations or apologies. Totally unprofessional outfit. I will forever tell people to avoid them.

 

@Trippy
They rejected my Verification after 1 month. I was still in Dipers then in crypto-universe. I am so glad they did.
Was already a customer at Bistamp by then.

YES! Avoid Gatehub.

[cap]

2 hours ago, zenkert said:

@Trippy
They rejected my Verification after 1 month. I was still in Dipers then in crypto-universe. I am so glad they did.
Was already a customer at Bistamp by then.

YES! Avoid Gatehub.

This doesn't say anything about Gatehub. It just means you're still bitter that they rejected you. 

Like Kanaas, I've been using GH for a long time and other than those dark three or four days when the website was basically unavailable several months ago (which, should be noted, happened at a time when a lot of crypto-trading sites were struggling with a deluge of new customers), my experience with them has been very positive. 

[francescocuzzocr]

I can not get the Mail you can exlain TO me Why?