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PLease i need help:(,

I bought BTC using my XRP account on Gatehub. Total of 3500XRP was exchanged. this gave me 0.3BTC

This was done 4 days ago and i sent 0.3 BTC to my blockchain account. Till now i have not been able to see my transaction and when i checked on gatehub transaction link. it shows me Ripple data error as a message.

Please i need help on how to resolve this. i will be most gratefull for any form of support

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