MISSING TRANSACTION

[frankizy]

PLease i need help,

I bought BTC using my XRP account on Gatehub. Total of 3500XRP was exchanged. this gave me 0.3BTC

This was done 4 days ago and i sent 0.3 BTC to my blockchain account. Till now i have not been able to see my transaction and when i checked on gatehub transaction link. it shows me Ripple data error as a message.

Please i need help on how to resolve this. i will be most gratefull for any form of support

[zenkert]

Another Gatehub Problem Post.
Worried of course you are about your investment.

But. Have you read the Pinned Post in Problem Solving concerning Gatehub?

ATTENTION
For inquiries about user-specific GateHub problems, please see the GateHub support website:
https://support.gatehub.net/hc/en-us