pivara Posted November 28, 2017 Share Posted November 28, 2017 I'm new to the purchasing of cryptos and am having trouble on Kraken. I transferred my BTC that I got on Coinbase to my wallet and into Kraken. When I try to purchase XRP I get the following message - "Your order may have failed. Please refresh the page and check your order. Contact support if necessary." I have tried finding something similar here with no luck. Kraken sent me some half-assed response that didn't address my issue and I'm waiting for a follow up response. I have already initiated my verification on BitStamp and might be moving there if I can't get an answer regarding Kraken soon. Thanks for any help. Link to comment Share on other sites More sharing options...
Jeba Posted November 28, 2017 Share Posted November 28, 2017 Kraken has been that way for couple of weeks. Try to put order through again, it normally goes after 5-10 times. Just be careful that it doesn't make multiple orders. 7strings 1 Link to comment Share on other sites More sharing options...
Guest Posted November 28, 2017 Share Posted November 28, 2017 I have been having the same problem. I've contacted them a handful of times about it and their response is "we're working on it, but in the meantime clear your browser cache and try again" which occasionally works. I hope it gets fixed soon too...makes trading frustrating as all hell. Link to comment Share on other sites More sharing options...
Ripple-Stiltskin Posted November 28, 2017 Share Posted November 28, 2017 23 minutes ago, Jeba said: Kraken has been that way for couple of weeks. Try to put order through again, it normally goes after 5-10 times. Just be careful that it doesn't make multiple orders. True, happened to me a couple of times, getting double of what I wanted to buy. Link to comment Share on other sites More sharing options...
WuWei Posted November 28, 2017 Share Posted November 28, 2017 I don't remember the screen, or sequence of how I walked through the same problem on Kraken. I believe that I may have left a box unchecked, or entered an invalid "market type", however, there was a screen where I could go and see that my order hadn't gone through. I put in another order and it went through, np. Link to comment Share on other sites More sharing options...
gmosx Posted November 28, 2017 Share Posted November 28, 2017 In the past the order used to pass-through after 4-5 tries. For the last 4 days I cannot send an order no matter what I can try. I am wondering if the withdrawals are operational. Link to comment Share on other sites More sharing options...
Ripple-Stiltskin Posted November 28, 2017 Share Posted November 28, 2017 (edited) 10 minutes ago, gmosx said: I am wondering if the withdrawals are operational. I had no problems withdrawing fiat and currency, but trading on Kraken gives headache Edited November 28, 2017 by Ripple-Stiltskin Link to comment Share on other sites More sharing options...
deadestfish Posted November 28, 2017 Share Posted November 28, 2017 Kraken is terrible. The orders fail as described most of the time. They say there will be a new platform in December. I'm waiting to see that before I'll even try to use them again. If the new platform is not a significant improvement on the current one, they can kiss my business goodbye. Link to comment Share on other sites More sharing options...
Prachtig Posted November 28, 2017 Share Posted November 28, 2017 It took me 3 hours to withdrawal extra XRP that i bought yesterday it kept giving me an error 502 so after 3 hours of refreshing it finally went to the page. But the transfer is still "pending'' i'm scared I want my precious XRP in my own wallet ASAP. Link to comment Share on other sites More sharing options...
ejsdon Posted November 29, 2017 Share Posted November 29, 2017 I have the same issue with Kraken - can anyone recommend a different site that I could use. I would like to be able to trade as soon as I confirm. Link to comment Share on other sites More sharing options...
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