Can't Trade on Kraken

[pivara]

I'm new to the purchasing of cryptos and am having trouble on Kraken. I transferred my BTC that I got on Coinbase to my wallet and into Kraken. When I try to purchase XRP I get the following message - "Your order may have failed. Please refresh the page and check your order. Contact support if necessary."

I have tried finding something similar here with no luck. Kraken sent me some half-assed response that didn't address my issue and I'm waiting for a follow up response. 

I have already initiated my verification on BitStamp and might be moving there if I can't get an answer regarding Kraken soon.

Thanks for any help.

[Jeba]

Kraken has been that way for couple of weeks. Try to put order through again, it normally goes after 5-10 times. Just be careful that it doesn't make multiple orders.

[Guest]

I have been having the same problem.  I've contacted them a handful of times about it and their response is "we're working on it, but in the meantime clear your browser cache and try again"  which occasionally works.

I hope it gets fixed soon too...makes trading frustrating as all hell.

[Ripple-Stiltskin]

23 minutes ago, Jeba said:

Kraken has been that way for couple of weeks. Try to put order through again, it normally goes after 5-10 times. Just be careful that it doesn't make multiple orders.

True, happened to me a couple of times, getting double of what I wanted to buy.

[WuWei]

I don't remember the screen, or sequence of how I walked through the same problem on Kraken.  I believe that I may have left a box unchecked, or entered an invalid "market type", however, there was a screen where I could go and see that my order hadn't gone through.  I put in another order and it went through, np.

[gmosx]

In the past the order used to pass-through after 4-5 tries. For the last 4 days I cannot send an order no matter what I can try.

I am wondering if the withdrawals are operational.

[Ripple-Stiltskin]

10 minutes ago, gmosx said:

I am wondering if the withdrawals are operational.

I had no problems withdrawing fiat and currency, but trading on Kraken gives headache 

Edited November 28, 2017 by Ripple-Stiltskin

[deadestfish]

Kraken is terrible. The orders fail as described most of the time. They say there will be a new platform in December. I'm waiting to see that before I'll even try to use them again. If the new platform is not a significant improvement on the current one, they can kiss my business goodbye.

[Prachtig]

It took me 3 hours to withdrawal extra XRP that i bought yesterday it kept giving me an error 502 so after 3 hours of refreshing it finally went to the page.

But the transfer is still "pending'' i'm scared I want my precious XRP in my own wallet ASAP.

[ejsdon]

I have the same issue with Kraken - can anyone recommend a different site that I could use.  I would like to be able to trade as soon as I confirm.