Poloniex XRP wallet down!!!

[girlygirl]

I just went to log on my polo account to purchase some more XRP...

It states:  XRP is currently under maintenance or experiencing wallet/network issues.  Deposits and withdrawals will remain disabled until a solution is found, which may require an update from the xrp team.  Any updates must be tested and audited before enabling?

I'm new to this world...should I be worried???

Thanks for in help!

[Gizzie445]

12 minutes ago, girlygirl said:

I'm new to this world...should I be worried???

Just a little. I am advising others that trade on Poloniex to take screenshots of your XRP balances and positions. Or, cellphone photo to document everything. They've had many strange happenings In the past where XRP is concerned! Lot's of complaints and huge trades lost due to their whole website freezing up and locking people out. I've personally experienced it MANY times! It's gut wrenching !

[vanhalendlrband]

19 minutes ago, Gizzie445 said:

Just a little. I am advising others that trade on Poloniex to take screenshots of your XRP balances and positions. Or, cellphone photo to document everything. They've had many strange happenings In the past where XRP is concerned! Lot's of complaints and huge trades lost due to their whole website freezing up and locking people out. I've personally experienced it MANY times! It's gut wrenching !

I screenshot everything and have proof they owe me a lot of XRP but they wont respond to me anymore. Any ideas what i can do next with my screenshots and order books?

the crazy thing is that i actually opened up a support ticket before their glitch sold my positions too and the ticket is still open saying “being processed” since May

[Gizzie445]

3 minutes ago, vanhalendlrband said:

Any ideas what i can do next with my screenshots and order books?

Try this. It eventually got someone off their behind when I notified the BBB. Have all your correspondences to Polo and describe your situation to them. Good luck

Thank you for submitting your complaint to us.

The BBB that will process your complaint is:

BBB Serving Delaware

60 Reads Way

New Castle, DE 19720

Phone: (302)221-5255

Fax:  (302)221-5265

Email Address:  info@delaware.bbb.org

Website: www.delaware.bbb.org

You will hear from this BBB soon regarding your complaint.

[popeji]

Want to bet that they got hacked and they are now blaming Ripple?

[vanhalendlrband]

1 hour ago, Gizzie445 said:

Try this. It eventually got someone off their behind when I notified the BBB. Have all your correspondences to Polo and describe your situation to them. Good luck

Thank you for submitting your complaint to us.

The BBB that will process your complaint is:

BBB Serving Delaware

60 Reads Way

New Castle, DE 19720

Phone: (302)221-5255

Fax:  (302)221-5265

Email Address:  info@delaware.bbb.org

Website: www.delaware.bbb.org

You will hear from this BBB soon regarding your complaint.

Thank you i did open a file havent heard anything but maybe delaware bbb is where i should be doing this.

thank you. Its like painfully obvious they owe me too and it cost me margins afterwards big time as well as what they sold

[MemberBerry]

A better place to send complaints about Poloniex 

https://attorneygeneral.delaware.gov

[kenrino]

there is nothing unusual with polo (unfortunately) having wallets under maintenance, as I said on the other topic it was stellar recently.

[Guest]

yeah just give it 24-48 hrs, it'll be back

[cuber]

It's totally incredible that despite the history of issues which have occurred on Poloniex there are still people who continue to use it. Were the previous issues not enough warning to convince people to leave?

[Guest]

16 hours ago, girlygirl said:

I just went to log on my polo account to purchase some more XRP...

It states:  XRP is currently under maintenance or experiencing wallet/network issues.  Deposits and withdrawals will remain disabled until a solution is found, which may require an update from the xrp team. 

please edit the title of the topic because poloniex is NOT down

Edited November 24, 2017 by Guest

[Greeny]

I have see this with other coins on Polo before, they fix it withing a few days normally.  Dont panic yet.  You can still trade XRP that is in there, just cannot withdraw or deposit.

 

[vanhalendlrband]

5 hours ago, Greeny said:

I have see this with other coins on Polo before, they fix it withing a few days normally.  Dont panic yet.  You can still trade XRP that is in there, just cannot withdraw or deposit.

 

I have found that this tends to happen around upcoming major price changes

Edited November 24, 2017 by vanhalendlrband

[girlygirl]

13 hours ago, zerpdigger said:

please edit the title of the topic because poloniex is NOT down

please feel free to change the title...I can't figure out how to edit the title...sorry!  I'm an old lady and not very computer savvy!  FYI XRP is still down on Polo!

 

[tulo]

I don't get why it's down. There have been no changes in the protocol. Maybe they did some bad implementation and now they are trying to fix it. I just hope they didn't fall into the partial payment trick...