~1 ETH missing (Gatehub transaction)

[Trippy]

Hi people,

About 1 1/2 hours ago I sent about 1 ETH from Gatehub to my ETH address as I have done many times; however, my ETH balance is not being updated. There's not even a pending transaction showing.

Gatehub is currently showing the following message under my transactions tab:

Ripple Data Error

Unable to retrieve transactions from Ripple Data API

Please try again later

My transaction hash is: DB0925360E4344FF346DB162EEB0C45248523D179E8B4EA184DFB9E59D1A753E

Any ideas what's going on?

Thanks.

(I've messaged Enej and sent a tech request to Gatehub.)

 

[Trippy]

Anyone else with this issue? Almost 24 hours and still no sign of my ETH. No response from Gatehub. Even worse is the fact that the tokens I wanted to buy with the ETH continue to increase in price. Gatehub, I want my ETH, please!

[Trippy]

OK, it finally arrived.

That's the end of any relationship I have with Gatehub. Transferred all my xrp out of there and will never use them again.

[Sheridan85]

Hi Trippy I am having a similar issue.  I sent ERC20 token to Gatehub 11am GMT 23/11/17 and still not even pending.

I am hoping Gatehub5th is just having difficulty.

I agree though it doesn't fill me with confidence.

 

- Jamie

[zenkert]

Pls read the pinned post in Problem solving.

ATTENTION
For inquiries about user-specific GateHub problems, please see the GateHub support website:
https://support.gatehub.net/hc/en-us