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XRP WALLET NOT REFLECTING


Vonpitt

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Hi all,

I am new to the forum. Been an xrp holder for a while though. I have been involved and am holding/ trading other cryptos as well so I have an understanding of this market etc. 

I had recently purchased a NANO S wallet where I set it up etc. I added ripple on the wallet did the whole 'shabang'. Today I had then decided after reading the forums- as well as taking note  of the ripple wallet activation fee  - that I was going to deposit a some of my ripple into the nano wallet for safe keeping. I had done so as well as the transaction said it went through from the exchange- I have used this exchange numerously and I have never had a problem. I went to my nano wallet opened it up and a big fat zero is still sitting there. I looked on bithomp and it says the address that I have still needs to be activated.

 

Actions I have taken: 

1. Sent a mail to ledger support

2. Currently the exchange I use are investigating the matter

3. Contemplating on activating my wallet through bithomp - not sure if I should.

4.Have restarted and reinstalled the xrp app

5. Restarted my pc

 

Any assistance would be greatly appreciated.

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7 hours ago, Vonpitt said:

Actions I have taken: 

1. Sent a mail to ledger support

2. Currently the exchange I use are investigating the matter

3. Contemplating on activating my wallet through bithomp - not sure if I should.

4.Have restarted and reinstalled the xrp app

5. Restarted my pc

I say @Vonpitt so far you have done what you can do.
Point 1.
Point 2.

So wait for a while and see what will pan out.
But really, this forum is not, for solving problems like this.

Hope you will get out on the Bright side soon. Take Care!

Edited by zenkert
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57 minutes ago, Vonpitt said:

Thank you it came through today!!! very happy!! keep well!!!

Mine usually requires me to hit the update button. (circle made of arrows) You would think it would do so automatically but it doesn't. 

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