Wallet activation

[r9ei1NAYtShXVJ8k89cr7QUNiq]

Hi guys, new member here. 
Registered with Gatehub a few days ago as I want to invest so money in ripple. 
My wallet is has been locked and saying it needs 20XRP to function so i`m not able to deposit any funds to trade for XRP.
On the forum it says that you only need to be verified and have a phone number on, and you will automatically receive the 20XRP required to start trading. 
Well, i have received the  confirmation email, saying that "Account verified on GateHub Fifth" , i have a phone number on the account, and all the required documents have been uploaded, but I still didn`t got the 20XRP. 
Do you know what`s the issue, and what the solution to it could be? 

[NanamiIsLove]

Contact support as the Wallet activation issue. 

[zenkert]

7 hours ago, r9ei1NAYtShXVJ8k89cr7QUNiq said:

My wallet is has been locked and saying it needs 20XRP to function so i`m not able to deposit any funds to trade for XRP.

Contact Gatehub to help you!

[Mercury]

Hello,

This forum isn't Gatehub support, and we are not equipped to help their customers. For inquiries about user-specific GateHub problems, please see the GateHub support website:
https://support.gatehub.net/hc/en-us

Thank you