Gatehub Hosted Wallet

[SheldonPlankton]

So, I bought some BTC on another site and wanted to invest some of that in Ripple. So, I heard Gatehub was a good place to do so. I created a Gatehub account, and transferred some BTC to the Hosted wallet. However, whether I want to transfer that amount from that wallet to my Ripple wallet, or transfer that BTC back to another BTC wallet, it tells me I have an "Insufficient Balance for Transaction." How do I utilize or transfer this currency that I have deposited to the hosted wallet? Am I just an idiot? What am I missing?

Any help would be much appreciated!

[kajunscott]

did you ever get an answer?  My question is similar except I have USD in my hosted wallet.  I know this;  a small amount of XRP has to be in the Ripple wallet before any transaction can be done in order to "pay" for the transaction..  This is a bit of a catch-22.  I'm waiting on support to get back to me, but I have no idea how long that will take and there is no phone support.  Thanks