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Gatehub Recovery not Working PLEASE HELP!!

Sachi

By Sachi,
in Problem Solving

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Sachi

Sachi

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Hi I am freaking out and really need some help as I have a lot of money in my Gatehub wallet and am no longer able to access it!

 My password was saved on all of my devices so I logged in automatically.  I also wrote the recovery key down when I signed up which I am only counting as 16 characters but it says it is supposed to be 32.  I went to log on and my old password was not working for some reason so I reset it.  Now I am not able to get back in using the recovery key that I wrote down when I signed up.  I am really hoping someone can help me I am a nervous wreck right now!!!

 

Thanks so much!

 

-Sachi

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