douson Posted March 18, 2017 Share Posted March 18, 2017 More than 12 hours ago I transferred the funds of the BTC to the RIPPLE purse. Could you give a reason please? Link to comment Share on other sites More sharing options...
enej Posted March 18, 2017 Share Posted March 18, 2017 5 hours ago, douson said: More than 12 hours ago I transferred the funds of the BTC to the RIPPLE purse. Could you give a reason please? Please PM me your bitcoin transaction hash and we'll take a look right away. Thank you. douson and T8493 2 Link to comment Share on other sites More sharing options...
douson Posted March 19, 2017 Share Posted March 19, 2017 18 hours ago, enej said: Please PM me your bitcoin transaction hash and we'll take a look right away. Thank you. Thank you all. Already everything is OK. enej 1 Link to comment Share on other sites More sharing options...
tianyu Posted May 8, 2017 Share Posted May 8, 2017 I withdrew 35 ETH from Gatehub about six hours ago, but there is no transaction going on the ETH network, no ETH is sent out to my address, but the 35ETH has already been gone from my ripple wallet. The withdraw usually only took several minutes, but it's been hours now. I've sent a email to support but there is no reply yet. I'm really worried about my ETH, so I'm trying to post here for help. Is there any daily withdraw limit? Or is it a system error? How can I get my ETH back? Link to comment Share on other sites More sharing options...
namini Posted May 8, 2017 Share Posted May 8, 2017 Gatehub is very busy today, it may take time but your eth are surely not lost. Post again if your issue is not resolved. Link to comment Share on other sites More sharing options...
tianyu Posted May 9, 2017 Share Posted May 9, 2017 2 hours ago, namini said: Gatehub is very busy today, it may take time but your eth are surely not lost. Post again if your issue is not resolved. Hi, there is still no reply from the support, and my ETH is still not sent to my address, what should I do now? Link to comment Share on other sites More sharing options...
tianyu Posted May 9, 2017 Share Posted May 9, 2017 And my following withdraw was successful, the system seemed just skipped one of my withdraw, so weird. Link to comment Share on other sites More sharing options...
namini Posted May 9, 2017 Share Posted May 9, 2017 It must be 4am where Gatehub is located, plus they have tons of support request. Try to PM Enej tomorrow morning, I would not be too worried the ETH are probably still with Gatehub. Link to comment Share on other sites More sharing options...
tianyu Posted May 9, 2017 Share Posted May 9, 2017 Ok! Thank you namini! Link to comment Share on other sites More sharing options...
tianyu Posted May 10, 2017 Share Posted May 10, 2017 My ETH has finally arrived. Maybe the long delay is due to the huge load recently that affected the Gatehub's server. Link to comment Share on other sites More sharing options...
Diginewbie Posted May 23, 2017 Share Posted May 23, 2017 My hosted (primary wallet) was funded by who? I received 20 ripple when I created account. My question is, Do I own that wallet? Do I have to wait till my verification process is over before transfer from ripple wallet to hosted wallet can be performed? I tried and get a ( Are you sure you own this wallet) prompt. So I did not transfer. Link to comment Share on other sites More sharing options...
Diginewbie Posted May 23, 2017 Share Posted May 23, 2017 (edited) Maybe some of you fine minds and I mean that sincerely can organize a national tour in which paid appearances explaining all this can be done. At minimum a library of videos would be very helpful on You Tube. You folks have been very helpful for which I am grateful. Can I send you a pizza? I know how to use Pay Pal LOL. Edited May 23, 2017 by Diginewbie Link to comment Share on other sites More sharing options...
eSfrY Posted May 25, 2017 Share Posted May 25, 2017 I've been trying to withdraw my small amount of XRP from gatehub for weeks now. Support emails remain unanswered. I just attempted to send my xrp to this address: rPq5TH3KyfRVFGtLtEACUkorjxqpuiM37y and I get the following error: Error tecUNFUNDED_PAYMENT Insufficient XRP balance to send. I made very sure the amount was smaller than my available balance, and it is reducing my available balance by the transaction fee each attempt. Link to comment Share on other sites More sharing options...
PurpleCow Posted June 5, 2017 Share Posted June 5, 2017 @FNetV1 i was thinking of the same to get usd into my us bank account. I have 1 question if you can help... is BTC.bitstamp different from BTC in coinbase once the transfer is complete? Ignore the BTC transx fee for this discussion. Link to comment Share on other sites More sharing options...
mkozhuharov Posted June 5, 2017 Share Posted June 5, 2017 On 5/25/2017 at 3:50 AM, eSfrY said: I've been trying to withdraw my small amount of XRP from gatehub for weeks now. Support emails remain unanswered. I just attempted to send my xrp to this address: rPq5TH3KyfRVFGtLtEACUkorjxqpuiM37y and I get the following error: Error tecUNFUNDED_PAYMENT Insufficient XRP balance to send. I made very sure the amount was smaller than my available balance, and it is reducing my available balance by the transaction fee each attempt. Hello, I had the same problem but I have found out that I am required to have at least 35 XRPs left in the wallet. So the other XRPs I was able to send without those 35 ... Hope this helps you Link to comment Share on other sites More sharing options...
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