FilippoSole Posted October 2, 2017 Share Posted October 2, 2017 Hello everybody. once again a problem with Bistamp: My account is active since, I think, 2013/2014 and never had any problem/delay since 3 months ago. Last time I deposited some money (you can see my last post here) it took NINE days to be credited, even if Bitstamp received my money in 24 hours. The customer office took time asking me a lot info about where the money came from and other useless questions such as why I’m investing... Last friday I sent another deposit and today the customer office wrote me that they received my money and are processing the deposit BUT they need some “additional informations” (same questions they asked me last time). My feeling is that they have liquidity problems and so they take DAYS messaging and finally credit the account. I’m a little bit worried about the day I’ll ask for a cash-out... Link to comment Share on other sites More sharing options...
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