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Hi there, first post here. I opened a Ripple client account back in 2012/13. I wrote down everything i was told, account password, account name and secret account key. I was told that these details were very important, and i would need them if i ever needed to recover my wallet or account. All of these details i still have. I considered my investment in Ripple to be long term, so in that respect, i was not going to constantly keep track of it. I cannot remember the exact amount, but there are approx. 3000 XRP tokens in this account. Time went on, and i apparently missed the window for migrating to Ripple Trade, but knew i could still migrate to GateHub. So, safe in the knowledge i had the correct details, i signed up with GateHub and tried to migrate my account. To my HORROR(!), it said my secret key was INVALID!! I then did a Google, and it turns out others seem to be having similar difficulties. I have since tried several other means to recover the wallet, including the old Ripple Trade. It says 'Unable to recover account user does not exist'. I have tried opening new wallets and importing the secret key, but it still says the secret key is invalid. I have learned that the secret key begins with an 's' and is 29 characters long. I can tell you that MINE is 'ss' and 29 characters long. All are legal characters, i checked. I am absolutely sure i wrote it down correctly, as i wrote it down in three seperate places, all of them correspond. How can this be? I did everything correct, and now i would like access to my XRP. I am awaiting to hear from Ripple support. I would very much appreciate any assistance the community can give.

How can I migrate my ripple account to Binance through my secret key? Kind regards.

Hey all, I know a few people have asked similar questions but I am very much having trouble understanding what to do here. I purchased several thousand XRP with SnapSwap US in 2014. I never received any email from SnapSwap announcing that they were shutting down and now I'm not sure if my XRP are lost forever. I beleive this currency would be worth several hundred to a thousand dollars now. This is what I have: 1) An email from Snapswap saying that the purchase was complete and the purchase had been sent to my Ripple address, which is a long string of letters and numbers. It does not list a Ripple USERNAME. 2) An email from Snapswap saying they were depositing a 500XRP bonus into my account as a reward for my purchase. This lists my Snapswap account name and my Ripple address (same long string of letters and numbers) but not USERNAME. 3) Zero emails from Ripple Trade or anything else confirming a ripple username. 4) Zero emails from Snapswap letting me know they were shutting down. So this is where I am lost. Snapswap.us doesn't exist anymore so I can't log into that account. I have no record of getting a Ripple username, which I am required to enter in order to migrate through Gatehub. I have a wallet address where my money was sent but no way to get to that wallet. Any advice?

Hi Guys, i am facing issues with Gatehub. When i put my password in and system says signed in but screen is blank and loading .. nothing happens afterward. Just wondering if you are facing the same issues.... Finding it hard to trust Gatehub.net now.....................