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Poloniex announced recently that it was closing accounts of Washington State residents, and that residents needed to have their funds moved out by April 21. Today is the 20th, although Greenwich Mean Time is now about 00:31. When I tried to transfer funds, earlier, there was no enabled functionality with which to do so. The system displays a message that the user should contact contact customer support, and have an address to which to send funds. I suppose that means to message them the address where you want funds transferred.