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So I am trying to get any Ripples or Ethereum in my GateHub account for a few days now, without any success. Here is so far what I did: 1. Coinbase Using my creditcard I bought Ethereum on Coinbase. I thougth that using Coinbase I would be able to send the Ethereum to another Exchange platform (like BitSane), to Exchange it for Ripples (XRP). At least, that is what I read everywhere so that seems to be the way to go. It took a few hours but after 5 hours more or less the money was transfered to BitSane. 2. Bitsane At Bitsane I tried exchanging the Ethereum for XRP, but after about 4 hours my order was still pending so I canceled it and tried to pass it to GateHub. Bitsane was having a lot of trouble already, like Kraken, LiteBit (well, any platform I tried so far), I guess because of the amount of traffic these days. So I did not have much faith left, that my order would be accepted anytime soon. 3. GateHub So, before actually trying Bitsane I already tried getting an account at GateHub but I had trouble with my SMS verification. I tried again and this time it finally worked. So I needed to pass the money to my wallet on GateHub. I stumbled upon ShapeShift so I thought I should give it a try. 4. ShapeShift So I tried passing my Ethereum from Bitsane, using ShapeShift, to GateHub using the "Precise" method, I entered my Ethereum wallet in case everything fails so they can return the Ethereum. So far everything seemed to be fine: https://shapeshift.io/#/status/618854b6-cc42-4697-989c-29f810f10111 3 green checkmarks. 5. Money never received After 24 hours, my money is still not received by GateHub, AND my Ethereum wallet seems to be filled again. The balance is about 0.2 ETH, which supposed to be empty. 6. Bitsane Balance empty Bitsane shows an empty balance, while etherscan.io shows me a filled wallet. I cannot access the wallet, cause Bitsane holds the Secret keys. So I am not able to try sending it again or whatever. I entered various tickets, but I do not get any response, tried to send them an e-mail also. 7. Rest of Ethereum straight to GateHub Now I was able to actually complete my account on GateHub, I was able to generate an Ethereum address as well, where I can send more Ethereum to. So I did. I logged in at Coinbase and send the rest of my Ethereum straight to GateHub. Now I receive emails that my trust line is not activated...... GateHub verified my account so that does not seem to be the problem. As far as I read online my wallet is disabled and I HAVE to send actually XRP to my account to activate it before I can receive any Ethereum or whatever. So, I was able to send a couple of hundred euros to GateHub, which all were not received yet. I am afraid that if I try a third party to activate my wallet, I will loose another hundred euros without success. So any advice over here? I already send tickets to ShapeShift, GateHub and Bitsane but they all do not respond.